AnsweredAssumed Answered

[SOLVED] when trying to open AMD settings i get error saying "radeon settings and drivers do not match. please try again after updating to the latest version(s)

Question asked by cirnik on Jun 30, 2018
Latest reply on Jul 18, 2018 by ray_m

hello so couple days ago my nvidia 630 gt graphic card fried and i got it replaced by radeon rx 550 card and im having troubles.

i tried uninstalling radeon rx 550 series drivers in "device manager" then installing the newest drivers from amd website, when installing the radeon software it says my drivers are up to date but when i try and open AMD settings to configure my pc to have more fps rather then 60 in games i get an error saying "radeon settings and drivers do not match. please try again after updating to the latest version(s)". tried uninstalling and then re-installing the drivers, the radeon software but every time i still get the same error.

 

my pc specs:

  • AMD Graphics Card
    • AMD RX 550
  • Desktop or Laptop System
    • desktop
  • Operating System
    • windows 7 profesionall
  • Driver version installed
    • Radeon RX 550 series 24.20.11021.1000 shows in device manager
  • Display Devices

 

    • LG monitor 1680x1050 @60Hz i also have a displayport to VGA adapter because i dont have the right cable for my monitor-pc right now

 

  • Motherboard + Bios Revision
    • Asus system type x64 based pc system model: all series
  • CPU/APU
    • intel core i3-4130 CPU @ 3.40 Ghz (4CPU's) - 3.4 ghz

 

  • RAM
    • 4GB

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