AnsweredAssumed Answered

Question regarding RMA shipping cost

Question asked by tolinbran on Jun 29, 2018
Latest reply on Jul 2, 2018 by elstaci

So, I am starting the process of RMAing my 1600 due to the segfault issue, the RMA has been approved and an RMA# issued.

My question is, do I need to pay for the shipping to send the processor to AMD?

I've been trying to read up on the whole process and have seen conflicting information with some people saying you have to pay to return it and AMD pay to send the replacement, while other say AMD pays for both ways.

I live in Australia and the return address I was given is in Singapore if that has any affect on the answer.

This is my first time having to RMA a product as well as the first time I've had to send something overseas so I have no idea how to go about it to be completely honest.

 

Thanks for any help you can give me.

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