AnsweredAssumed Answered

Black Screen - Computer wont boot after driver update

Question asked by simonto on Jun 25, 2018
Latest reply on Jul 14, 2018 by simonto


I am currently unable to boot into Windows after the latest AMD Adrenalin (18.6.1) update. It worked fine for about a day and then crashed out of nowhere while playing an old game (Metro LL) with purple bars and never worked again. I've tried every solution on the playbook, checked my card and motherboard for signs of physical damage with a magnifier or three (nothing) - even going so far as to reinstall Windows completely and installing an older driver (the last Crimson Relive, 17.11.4) but nothing seems to work, the boot "hangs" after "Starting Windows" into a cold, merciless black screen.

However, it does boot into Safemode and if I delete the drivers (either with AMD utility or DDU) or do a system restore it boots too.

ntbtlog shows it never loads amd's driver.


Right now I'm at loss of what to do or how to fix this, the fact that older drivers don't work either has me really worried...



Custom built PC (by myself, its around 3 years old)

Win 7 Ultimate SP1 x64, up to date

Intel i5 3330 @ 3ghz

AMD R9 270 2Gb


MSI CSM-B75MA-P45 (MS 7789) Stock

LG M197WA + E1940 monitors

CoolerMaster SilentPro 750W Silver.

Kingston 240Gb SSD for OS

WDC 3Tb HDD for Data