AnsweredAssumed Answered

AMD not detected by game

Question asked by orkprof on Jun 24, 2018
Latest reply on Jun 28, 2018 by orkprof

A game I'm trying to play won't detect the R8 profile and thus won't list it among the available options (in-game menu).

I first opened the AMD Radeon control panel, went to System > Switchable graphics and set the game in question on "high performance". The game still wouldn't detect the (then) R7 graphics, only the R5. I looked the issue up and saw many people suggesting to update the drivers first, so I did just that: R5 was already ok, R7 was automatically upgraded to R8.
Still, the game won't detect it. On top of that, after such upgrade the "Switchable graphisc" tab has disappeared from the AMD Radeon control panel.

Operating System:
Windows 10 Home 64-bit

CPU: AMD A8-9600

Bristol Ridge 28nm Technology

RAM: 12,0GB Dual-Channel Unknown @ 931MHz (13-13-13-31)

Motherboard: HP 81FA (Socket FP4)

Graphics:
     Generic PnP Monitor (1366x768@60Hz)

     512MB ATI AMD Radeon R5 Graphics (HP)

     2048MB ATI AMD Radeon R8 M445DX (HP) ( <<< this used to be an R7, until I downloaded the upgraded driver the other day)

     CrossFire Disabled ( <<< could this be the problem? Should it be enabled?)

Optical Drives: hp DVDRW GUD1N

 

Thanks in advance for your time and availability.
Franco

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