AnsweredAssumed Answered

Black Screen after installing latest driver

Question asked by fraser36 on Jun 22, 2018
Latest reply on Sep 13, 2019 by digdeep

I tried to up date to the latest Radeon Software Adrenalin on my laptop to version 18.6.1 but once i had done that my screen would stay blank, i hooked my laptop up to my TV via hdmi cable and it appears on it.

I also tried driver version 18.5.1 and 18.5.2, still nothing happens on my laptop screen so hooked back up to my TV and it appears on it, now av rolled back to 18.2.1.

Any help will be much appreciated



Describe your system:

  • AMD Graphics Card
    • AMD Radeon HD8970m x2 in crossfire
  • Desktop or Laptop System
    • Laptop custom made from scan 3xS
  • Operating System
    • Windows 10 64bit build 17134
  • Driver version installed
    • Radeon Software Edition Adrenalin 18.2.1
  • Display Devices
    • Unknown make or model, 1920x1080 60hz
  • Motherboard + Bios Revision
    • clevo p370sm?
    • Intel core i7 4710mq 2.50ghz
  • Power Supply Unit  Make, Model & Wattage
    • Unknowen
  • RAM
    • 16GB DDR3