2 Replies Latest reply on Jun 22, 2018 3:30 AM by kyo56us

    Is there any way to check boot kit status ?

    kyo56us

      Hi,

       

      Is there anyway to check boot kit status ? cause i send the email back,

      but i am not sure if you guys receive it or did i send wrongly.

      ticketno: 8200816110

       

      Regards

        • Re: Is there any way to check boot kit status ?
          amdmatt

          The information you have provided is being verified, this can take a few days, you will then receive additional updates via email.

            • Re: Is there any way to check boot kit status ?
              kyo56us

              Hi,

               

               

              I have already submitted the pic of the ryzen chip in the last email but why are they asking for it again ?

               

               

              I wasted 2 days of my time just waiting for a reply. and worst it is asking me to send something i have already done.

               

               

              The tech side also ask me to take a picture of the box, which the support side told me a picture of the box is not sufficient, they require a picture of the actual chip.

               

               

              Which is contradicting.

               

               

               

              i just need a boot kit to get my motherboard update and it is like taking forever ! i really regretted going to team red.

               

               

              Although the price wise is good but user like me need speedy and fast reply to problems.

               

               

               

               

              Regards

               

              Godwin