2 Replies Latest reply on Jun 21, 2018 1:26 PM by dragonoob44

    Ryzen 2200G Driver crashes

    dragonoob44

      So, the 2200G is good when it works, it has clock throttling issues but I can live with a few fps drops. My biggest problem is that it crashes.

      Now with the previous driver these crashes meant a black screen, and then after a few seconds the whole pc would freeze, after checking the minidump it stated it was a driver issue, something about being stuck in an infinite loop or whatever. I thought no problem, maybe the next driver will fix it.

       

      Now that I have the new driver the problem is nearly the same, now the screen goes black randomly (sometimes not a single time in days, sometimes every few hours) but the pc never freezes, the last time I was listening to youtube for 10 minutes straight after it went black, everything was working, except the display. It was not reacting to any button combination.

       

      Anything I could do? This is not something I could send back my mobo or apu for to change it for something new, it's too random and whatnot, but there are many situations when such a freeze could be very very bad, and nothing seems to indicate that it'll be fixed any time soon by driver updates.

       

      Describe your system:

      • AMD Graphics Card
        • Ryzen 2200G APU
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • 18.5.1
      • Display Devices
        • LGW2242BP 22" hdmi-dvi cable
      • Motherboard + Bios Revision
        • GIGABYTE A320M-S2H-CF, Bios Version F22
      • CPU/APU
        • Ryzen 2200G APU
      • Power Supply Unit  Make, Model & Wattage
        • E.g. NPOWER 500W
      • RAM
        • 2x8GB 2400mhz

       

       

      EDIT: Updated to the newest BIOS and it still didn't solve the problem at all. However pressing Win+Shift+Ctrl+B restarts the driver and solves the problem without need to reboot the pc.