AnsweredAssumed Answered

Windows 10 (last build) and 7800m Radeon freezing

Question asked by bojko91 on Jun 19, 2018
Latest reply on Feb 16, 2019 by kingfish



I have problem with windows 10 (last one build from April 2018) and GPU AMD RADEON 7800M.


I have a fresh install of windows 10, but when I try to set up latest drivers from your site (win10-64bit-radeon-software-adrenalin-edition-18.5.1-may23) my windows freeze, and I need to put my laptop to safe mode and to disable GPU.


I try to install this drivers on safe mode but i can`t (error 99).


Do you have any additional solution about this problem?


Edit: the other one GPU Intel(R) HD Graphics 4000 works ok.



PC: HP Envy 17-3270nr

GPU: Intel(R) HD Graphics 4000, AMD Radeon HD 7800M Series (HID: PCI\VEN_1002&DEV_6827&SUBSYS_1853103C&REV_00)

CPU: Core i7 3610QM




Best wishes Buzz.