1 Reply Latest reply on Jun 15, 2018 10:19 AM by jacobacci

    Cannot login to RaidXpert WebGUI - how to upgrade drivers?

    jacobacci

      I am stuggling with the installation / upgrade of Chipset / Raid drivers.

      My Setup is as follows:

      Asus Prime X370 Pro with BIOS 4011

      1 Samsung MZVPV256HDGL SM951 NVMe SSD in M.2 Slot for Windows 10 Pro, Samsung Driver 2.3.0.1709

      6 Spinner HDs attached to Mobo SATA Ports in RAID0 configuration. This RAID0 array is working.

       

      I cannot login to RaidXpert2 WebGUI. The submit button is grayed out. I have deleted rc_login.txt to reset the password, but the button is still grayed out.

      As a next step I am upgrading the drivers:

       

      First I downloaded the AMD Chipset Drivers from here https://support.amd.com/en-us/download/chipset?os=Windows%2010%20-%2064

      When I install, I get a message to make sure my NVMe SSD is configured as RAID in BIOS. My BIOS has no option to chose anything for NVMe. So I did not install this driver.

      Currently installed is 17.40.3765

       

      Next I downloaded the AMD RAID Installer (SATA RAID Only) from here https://support.amd.com/en-us/download/chipset?os=Windows%2010%20-%2064

      Installed RCBottom 9.2.0.70 for AMD-RAID Bottom Device without issues

      Installing RCRaid 9.2.0.70 for AMD-RADI Controller [storport] starts installing and then hangs forever at "installing drivers".

       

      In the end I had to use the reset button to restart the PC. Luckily Windows came up again.

       

      So now, I am a but stuck

      How do I get both of these driver packages installed correctly?

      How do I get access to RaidXpert WebGUI to work again?

       

      Thanks a lot for any help