AnsweredAssumed Answered

Stuck with version 17.7.2 drivers.  Why do newer drivers cause Corel Draw copy, CTRL-C, or cut, CTRL-X make my computer pause.  One this version it's about three seconds, but the 18.xx drivers I've installed all caused the delay to take 30 seconds or more

Question asked by azswift on Jun 11, 2018
Latest reply on Jun 12, 2018 by pokester

When using the 18.xx version drivers it seemed that disk access was very slow too.  I'm using a 128gb SSD with 1Tb drive for data.  All programs are installed on the SSD and that's where Corel does it Autobackup.  The drive access is very noticeable in other programs too.  I was happy with the final state they left me in, but Corel support did point me toward the older drivers to install.

 

AMD Radeon RX580

Model AMD Radeon RX 580
Device ID 1002-67DF
Revision C8
Subvendor Dell (1028)
Current Performance Level Level 0
Current GPU Clock 413 MHz
Current Memory Clock 300 MHz
Current Shader Clock 300 MHz
Voltage 0.001 V
Technology 14 nm
GPU Clock 1266.0 MHz
Temperature 42 °C
Core Voltage 0.001 V
Driver version 22.19.662.4
BIOS Version 113-D00904RE-103
Memory Type GDDR5
Memory 8192 MB
Bandwidth 256.0 GB/s

 

Desktop computer by Dell

Inspiron 5675

 

Windows 10 64bit

currently with 10.0.17134.48, all available updates currently installed

 

Radeon software version

17.7.2

 

Display devices(dual)

Monitor 1-CONNECTED WITH HDMI CABLE
Name HP 23bw on AMD Radeon RX 580
Current Resolution 1920x1080 pixels
Work Resolution 1920x1080 pixels
State Enabled, Unsafe
Multiple displays Extended, Primary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 59 Hz
Device \\.\DISPLAY1\Monitor0
Monitor 2-CONNECTED WITH DISPLAYPORT TO HDMI CABLE
Name ASUS VN289 on AMD Radeon RX 580
Current Resolution 1920x1080 pixels
Work Resolution 1920x1080 pixels
State Enabled, Unsafe
Multiple displays Extended, Secondary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 59 Hz
Device \\.\DISPLAY2\Monitor0

 

Motherboard

Manufacturer Dell Inc.
Model 07PR60 (AM4)
Version A00
Chipset Vendor AMD
Chipset Model Ryzen SOC
Chipset Revision 00
Southbridge Vendor AMD
Southbridge Model X370
Southbridge Revision 51
BIOS
  Brand Dell Inc.
  Version 1.3.7
  Date 3/14/2018

 

CPU

AMD Ryzen 7 1700X
Cores 8
Threads 16
Name AMD Ryzen 7 1700X
Code Name Summit Ridge
Package Socket AM4 (1331)
Technology 14nm
Specification AMD Ryzen 7 1700X Eight-Core Processor
Family F
Extended Family 17
Model 1
Extended Model 1
Stepping 1
Revision ZP-B1
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64, NX, VMX, AES, AVX, AVX2, FMA3
Virtualization Supported, Disabled
Hyperthreading Supported, Enabled
Average Temperature 53 °C

 

POWER SUPPLY

Dell standard

 

RAM
  Memory slots
   Total memory slots 2
   Used memory slots 2
   Free memory slots 0
  Memory
   Type Unknown
   Size 32768 MBytes
   Channels # Dual
   DRAM Frequency 1197.1 MHz
   CAS# Latency (CL) 17 clocks
   RAS# to CAS# Delay (tRCD) 17 clocks
   RAS# Precharge (tRP) 17 clocks
   Cycle Time (tRAS) 39 clocks
   Bank Cycle Time (tRC) 56 clocks
   Command Rate (CR) 2T
  Physical Memory
   Memory Usage 47 %
   Total Physical 32 GB
   Available Physical 17 GB
   Total Virtual 37 GB
   Available Virtual 17 GB
  SPD
   Number Of SPD Modules 2
    Slot #1
    Slot #2

Outcomes