AnsweredAssumed Answered

How to address split of top and bottom on HDTV screen during motion?

Question asked by skmattson on Jun 10, 2018
Latest reply on Jun 13, 2018 by skmattson

I just bought a 55" Samsung MU6290 HDTV and have connected it via HDMI to the AMD Radeon HD 5570 graphics card in my PC running Windows 7.  When there's motion in a video, or if I drag a window across tho bottom of the screen, the image splits along a line reaching from left to right bottom  edges of the screen.  I can't take a screenshot of it, but I've replicated what happens when I move Windows Notepad  in this photoshopped image:

 

Samsung_Split2.jpg

My 1st instinct was to download & update the latest graphic drivers: non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20

 

However the problem persists.  I'm not very familiar with setting up software for graphics cards.  Might there be a setting somewhere that might address this?  I haven't been able to find anything that has.

 

Thanks for any feedback on this.

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