1 Reply Latest reply on Jun 13, 2018 11:49 PM by skmattson

    How to address split of top and bottom on HDTV screen during motion?

    skmattson

      I just bought a 55" Samsung MU6290 HDTV and have connected it via HDMI to the AMD Radeon HD 5570 graphics card in my PC running Windows 7.  When there's motion in a video, or if I drag a window across tho bottom of the screen, the image splits along a line reaching from left to right bottom  edges of the screen.  I can't take a screenshot of it, but I've replicated what happens when I move Windows Notepad  in this photoshopped image:

       

      Samsung_Split2.jpg

      My 1st instinct was to download & update the latest graphic drivers: non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1-sep20

       

      However the problem persists.  I'm not very familiar with setting up software for graphics cards.  Might there be a setting somewhere that might address this?  I haven't been able to find anything that has.

       

      Thanks for any feedback on this.