1 Reply Latest reply on Jun 9, 2018 9:37 AM by elstaci

    Monitor help

    zexxet

      I Downloaded the newest update, Radeon 18.5.1 and after i had finished updating it, my laptop monitor which is normally used as my second extended screen, won't display anything now after the first boot windows logo. It just turns black and then doesn't ever show or extent my screen. I have tried unplugging it and then restarting, and it just wont show up in that case. Not for sure where to go from here. How do i go about fixing it?

        • Re: Monitor help
          elstaci

          First you need to post your computer information according to AMD Forums Rule: INFORMATION REQUIRED WHEN POSTING A QUESTION .

           

          If you have Windows 10 installed, If you start and reboot the computer three times before it boots into Windows, by the third time, A Windows 10 Repair Menu will show up. Use that Menu under Troubleshooting to either Restore your computer before you updated the Driver or uninstall the AMD Driver that is causing the black screen.

           

          Also you need to post the EXACT MAKE & MODEL of Laptop you have including Windows OS installed.

           

          Plus post how your external Monitor is connected?