0 Replies Latest reply on Jun 6, 2018 11:55 AM by rhrempel

    BSOD error using Dell Precision M6700 with Radeon Pro software

    rhrempel

      I posted a more detailed report in the Dell community: Re: Dell Precision M6700 goes blank - Dell Community

      I have Windows 10 installed with the latest updates. The April update seems to be causing a BSOD on a regular basis.

      The Dell support assist diagnostic tool reports that the DirectX driver is failing.

      DirectX driver.jpg

      I have the latest Radeon Pro software installed for the Dell M6700 workstation.

      Radeon1.jpg

      Radeon2.jpg

      I cannot restore to an earlier point. I could restore a backup; but that may not solve the problem.

      I've tried everything but replace the DirectX driver - since that seems impossible.

      I'm trying to find a solution that will work.