AnsweredAssumed Answered

updated driver for R9 380 now my PC wont boot

Question asked by aerozord on Jun 6, 2018
Latest reply on Jun 12, 2018 by aerozord

Radeon R9 380

Windows 7 64bit

Intel i7


While watching a video my screen suddenly went green.  Audio was still playing but I couldn't seem to use keyboard inputs as well.  I restarted and it failed to get to homescreen.  After shutting it off for awhile I got it to run till it offered up the option to repair, attempted a system restore but it kept saying it failed but it did seem to eventually succeed despite the error.


Got it back on, tried loading a video on youtube, same crash.  Decided to try and update drivers.  Loaded it up, selected clean install.  Windows boots up for a second, green screen then nothing.  I couldn't get it to turn on at all after that.  I turn it on, computer powers up, but thats it.  The screen is black and both my mouse and keyboard remain unpowered.  I hear nothing to indicate windows booted.


Upon removing the R9 I was able to boot up the computer normally.