AnsweredAssumed Answered

game crash

Question asked by deono42 on Jun 5, 2018
Latest reply on Jun 10, 2018 by deono42

I have been experiencing multiple game crashes over the last 2 month and have been trying to find the root cause without luck. Below is a list of hardware and software used.


Latest attempt to resolve the problem included the following, update Windows, run DISM /Online /Cleanup-Image /RestoreHealth & SFC /SCANNOW to resolve possible Windows issues. Run the AMD clean utility and installed the recommended driver for my system. Appropriate reboots between steps done. dxdiag show no issues. @Updated games and check Google. No clear way forward.


Some Steam games like Mafia III just crash as soon as game play should start without giving any message and WarThunder will work for some time at low resolution but crash with less than 60 min game play with memory issues.


System memory pass tests and do not show excessive usage during game based on history graph.


I’m willing to work with you to try and pinpoint the issue. Please advice on way forward.


  1. amdcleanuputility.exe



Operating system: Microsoft Windows 10 Pro (version 10.0.14393; build 14393)

  Install date: 2016-08-07 10:35:46 AM

Model: MS-7680

System type: x64-based PC

BIOS: American Megatrends Inc. (version: V25.4; date: 2012-02-14)

Motherboard: MSI (H61M-P25 (MS-7680); version: 5.0)

Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (architecture: x64; 2993

Physical memory: 8,0 GB