AnsweredAssumed Answered

2700X and Aorus Gaming 7, PC crashes under load

Question asked by shik0 on Jun 5, 2018
Latest reply on Aug 8, 2019 by shik0



I have recently purchased the motherboard, RAM and CPU and I have a problem with the PC shutting down while gaming, streaming in OBS or both. The system is only stable if everything is on stock settings and if I enable XMP profile the PC randomly crashes during gaming and/or streaming. When the PC shuts off the LEDs on the motherboard continue glowing and I have to turn off and on the PSU to be able to turn it back on, otherwise the power button on the case and I/O panel don't do anything. I'm wondering if this is a problem with the CPU or the motherboard?


Solutions I've tried:

- remounting CPU cooler

- trying with different RAM: G.SKILL F4-3600C16D-16GTZR - unstable at any ram speed except 2133MHz, G.SKILL F4-3000C15D-16GVGB also unstable at any speed except 2133MHz.

- different GPU

- different PSU, Seasonic SS-520GB

- unplugged every HDD except Samsung 850 EVO with Windows 10 64bit

- installed original Windows 10 64bit on Kingston SSD

- tried flashing all available BIOSes

- tried SOC up to 1.25v and DRAM voltage up to 1.5v


Temps while under load:

GPU: about 85c

CPU: about 65c


PC specs:

CPU: Ryzen 2700X

MBO: Gigabyte Aorus Gaming 7 WIFI


GPU: INNO3D iChill Geforce GTX 1080Ti X3

PSU: Seasonic Focus Plus 650 Platinum

Case: Fractal Design Meshify C

CPU heatsink: bequiet! Dark Rock Pro 3

OS: Windows 10

BIOS version: F4g