I have this system:
CPU: AMD Ryzen 7 1700 - cpu FOR dt (8c / 16t, 20MB Cache)-3.0 GHz Base /3.7 GHz Precision
MainBoard: ASUS PRIME B350-PLUS
Memory: Memoria DDR4 Crucial 16GB/2400 - Supported by MainBoard List.
SO: Linux Ubuntu 18.04 - updated.
The system freeze after long idle or some times freeze without reason.
I read in internet forums some people with same processors problems, they call guarantee to substitute, solve the problem.
Is it my processor in this failure list?
What I need todo?
If you believe you CPU may be defective, open a AMD WARRANTY REQUEST form and they will tell you if it needs to be replaced or not. AMD Warranty Request Form
If not applicable than open a EMAIL AMD SUPPORT ticket and ask them if your CPU is listed as a defective CPU: Email Form