0 Replies Latest reply on Jun 8, 2018 11:09 AM by kukki

    atikmpag.sys CRASH(BSOD) Radeon HD 7800 Win7(64bit) /Adrenalin 18.5.1

    kukki

      Hello AMD Support

       

      Crashes during playing Final Fantasy 15 Windows Version (Steam) AND official Benchmark Test

      Bluscreen of death ingame: from time to time, verry often  / Benchmark Test: every time.. bla bla STOP bla bla atikmpag.sys........ bla bla bla

       

      I using:
      Win7 ServicePack 1(64bit) with 16 GB RAM

      AMD Radeon HD 7800 with  Adrenalin Software 18.5.1

       

      Settings FF 15: lowest.. < does no matter, BUT BSOD is frustrating!!!!!

       

      Important: before new install i used the official uninstall tool amdcleanuputility.exe

       

      NEED HELP, BECAUSE I^M A FF- FANBOY

       

      THANKS!

       

      UPDATE 08.06.2018:

      from WhoCrashed-Program

      Start:"On Fri 08.06.2018 17:53:31 your computer crashed or a problem was reported crash

      dump file: C:\Windows\Minidump\060818-23852-01.dmp

      This was probably caused by the following module: atikmpag.sys (0xFFFFF88005A47EA8)

      Bugcheck code: 0x116 (0xFFFFFA80136074E0, 0xFFFFF88005A47EA8, 0x0, 0x2)

      Error: VIDEO_TDR_ERROR

      file path: C:\Windows\system32\drivers\atikmpag.sys

      product: AMD driver

      company: Advanced Micro Devices, Inc.

      description: AMD multi-vendor Miniport Driver

      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).

      Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR" :End

       

       

      AMD, WHERE IS YOUR SUPPORT??????