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atikmpag.sys CRASH(BSOD) Radeon HD 7800 Win7(64bit) /Adrenalin 18.5.1

Question asked by kukki on Jun 3, 2018

Hello AMD Support

 

Crashes during playing Final Fantasy 15 Windows Version (Steam) AND official Benchmark Test

Bluscreen of death ingame: from time to time, verry often  / Benchmark Test: every time.. bla bla STOP bla bla atikmpag.sys........ bla bla bla

 

I using:
Win7 ServicePack 1(64bit) with 16 GB RAM

AMD Radeon HD 7800 with  Adrenalin Software 18.5.1

 

Settings FF 15: lowest.. < does no matter, BUT BSOD is frustrating!!!!!

 

Important: before new install i used the official uninstall tool amdcleanuputility.exe

 

NEED HELP, BECAUSE I^M A FF- FANBOY

 

THANKS!

 

UPDATE 08.06.2018:

from WhoCrashed-Program

Start:"On Fri 08.06.2018 17:53:31 your computer crashed or a problem was reported crash

dump file: C:\Windows\Minidump\060818-23852-01.dmp

This was probably caused by the following module: atikmpag.sys (0xFFFFF88005A47EA8)

Bugcheck code: 0x116 (0xFFFFFA80136074E0, 0xFFFFF88005A47EA8, 0x0, 0x2)

Error: VIDEO_TDR_ERROR

file path: C:\Windows\system32\drivers\atikmpag.sys

product: AMD driver

company: Advanced Micro Devices, Inc.

description: AMD multi-vendor Miniport Driver

Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).

Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR" :End

 

 

AMD, WHERE IS YOUR SUPPORT??????

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