0 Replies Latest reply on Jun 3, 2018 5:53 AM by gil80

    PC freeze due to driver's fault

    gil80

      Sometimes my PC will freeze while I'm just browsing the internet or doing admin work on PC, not gaming.

       

      I know now that this is because of AMD drivers, but I don't know which driver from the old ones was better.

       

      I'm running latest Win10 and 2 x R9 290 water cooled but NOT overclocked GPU's and latest AMD drivers.

       

      BugCheck 116, {ffff9c80e83e4010, fffff80b01e5fea8, 0, d}

      Probably caused by : atikmpag.sys ( atikmpag+fea8 )

       

      VIDEO_TDR_FAILURE (116)

      Attempt to reset the display driver and recover from timeout failed.

      Arguments:

      Arg1: ffff9c80e83e4010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

      Arg2: fffff80b01e5fea8, The pointer into responsible device driver module (e.g. owner tag).

      Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.

      Arg4: 000000000000000d, Optional internal context dependent data.

       

      FAULTING_IP:

      atikmpag+fea8

      fffff80b`01e5fea8 4883ec28 sub rsp,28h

      DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

      FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys

      BUCKET_ID: 0x116_IMAGE_atikmpag.sys

      PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys

       

      AMD guys, can you pleas help me troubleshoot this?