3 Replies Latest reply on May 29, 2018 2:07 AM by david-

    Ryzen 7 2700 X - DDR4 3200 Mhz

    david-

      Hi,

       

      I have a windows 10 config with :

      Ryzen 7 2700X

      MSI X470 Gaming Plus (last bios version)

      Gskill 2x8Go DDR4 F4-3200C16D-16GVGB

      Radeon HD 4800 Series

       

      I have a "bad system config info" when a restart my computer, after scan done, I can access windows.

      I tried to set 2400/2933/3200 Mhz in BIOS, and activate 8/16 core with ryzen 7 Master but I still have a "bad system config info" (0xc0000218).

       

       

      At the begining the CPU had only 6/12 cores activated, I set a 3200 Mhz RAM and "bad system config info" disappears.

      After activate 8/16 cpu cores  I still have "bad system config info", now I can't change any CPU/RAM bios settings without the "bad system config info" error.

      I already try this :

      How to fix the Windows 10 Bad System Config Info error - Windows 10

      But nothing change ... If i Try the last option "Advanced options, then Troubleshoot, Advanced options and Command Prompt." When I am in the command prompt, I can read this message :  "not enough memory to perform this operation".

      I also try a 2400 Mhz frequency, I saw the Gskill DDR4 in this list Support For X470 GAMING PLUS | Motherboard - The world leader in motherboard design | MSI Global

      But still the same, "bad system config info"...

       

      How can I fix this issue without having to resintall windows and all software ?

      Is my DDR4 is compatible ? Do I need to buy an AMD certified kit ?

      Or the problem is my radeon HD 4800 Series could be the problem ?

       

      Thanks