AnsweredAssumed Answered

Ryzen 7 2700 X - DDR4 3200 Mhz

Question asked by david- on May 27, 2018
Latest reply on May 29, 2018 by david-

Hi,

 

I have a windows 10 config with :

Ryzen 7 2700X

MSI X470 Gaming Plus (last bios version)

Gskill 2x8Go DDR4 F4-3200C16D-16GVGB

Radeon HD 4800 Series

 

I have a "bad system config info" when a restart my computer, after scan done, I can access windows.

I tried to set 2400/2933/3200 Mhz in BIOS, and activate 8/16 core with ryzen 7 Master but I still have a "bad system config info" (0xc0000218).

 

 

At the begining the CPU had only 6/12 cores activated, I set a 3200 Mhz RAM and "bad system config info" disappears.

After activate 8/16 cpu cores  I still have "bad system config info", now I can't change any CPU/RAM bios settings without the "bad system config info" error.

I already try this :

How to fix the Windows 10 Bad System Config Info error - Windows 10

But nothing change ... If i Try the last option "Advanced options, then Troubleshoot, Advanced options and Command Prompt." When I am in the command prompt, I can read this message :  "not enough memory to perform this operation".

I also try a 2400 Mhz frequency, I saw the Gskill DDR4 in this list Support For X470 GAMING PLUS | Motherboard - The world leader in motherboard design | MSI Global

But still the same, "bad system config info"...

 

How can I fix this issue without having to resintall windows and all software ?

Is my DDR4 is compatible ? Do I need to buy an AMD certified kit ?

Or the problem is my radeon HD 4800 Series could be the problem ?

 

Thanks

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