0 Replies Latest reply on May 28, 2018 8:54 AM by hylovex

    R290M X2  Black screen

    hylovex

      Hi guys

          My computer is alienware 18.

          cpu:I7-4810MQ

          gpu:R290M X2 with crossfire

          new system:windows 10 Enterprise Edition with UEFI

       

          When I update 18.5.1 drivers,The screen show install drivers ,and then My screen turn black and hold it,but I can hear the drivers uninstall and install.

          However I reboot the computer or  I shutdown and open it,but the screen is always turn black when ready to enter windows10,

           I reboot in safe mode,I can see the drivers is update succeed,but  Universal non plug and play display is exclamation mark.

            only when I uninstall graphics card drivers in safe mode ,I can reboot success enter windows with no black screen .

            please help me how can I succeed update the new drivers?