jack19hk

AMD HD 7600M is black screen when updating to Win 10 1803??

Discussion created by jack19hk on May 26, 2018
Latest reply on Aug 26, 2018 by overt

Hi,

 

My Notebook is HP ENVY 4 which has INTEL and AMD 7600M switchable graphics card.

After updating Win 10 1803, it can't login the windows and occur the black screen.

I need to remove all graphics card in safe mode, then i can login windows.

 

also, i try to install the latest graphics driver 18.5.1, it will auto download 15.7.1 to install.

Thus, it will happen the black screen again.

 

anyone can help me! Many thanks.

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