2 Replies Latest reply on May 29, 2018 12:59 AM by jack19hk

    AMD HD 7600M is black screen when updating to Win 10 1803??

    jack19hk

      Hi,

       

      My Notebook is HP ENVY 4 which has INTEL and AMD 7600M switchable graphics card.

      After updating Win 10 1803, it can't login the windows and occur the black screen.

      I need to remove all graphics card in safe mode, then i can login windows.

       

      also, i try to install the latest graphics driver 18.5.1, it will auto download 15.7.1 to install.

      Thus, it will happen the black screen again.

       

      anyone can help me! Many thanks.