0 Replies Latest reply on May 24, 2018 12:29 AM by ghostbustthat

    Black screen and "VIDEO_TDR_FAILURE" after installing new mobo and reinstalling Windows 10.

    ghostbustthat

      My motherboard recently died, after replacing it yesterday and reinstalling Windows 10 I've had an issue with my GPU. When doing tasks that aren't graphically intense, as simple as windows explorer, I got frequent freezes and a black screen. If the issue occurred too much I got a BSoD error code "VIDEO_TDR_FAILURE." AMD System monitor shows massive spikes to GPU usage when the freezing occurs. The issue was less present with old drivers and not present at all with a spare GPU.

       

      I tried formatting again and the issue worsened. Shortly after Windows 10 loads I get a permanent black screen. Still not present with my spare GPU.

       

      Any help would be greatly appreciated, I'll link the recorded AMD System Monitor.


      GPU: MSI R9 390
      OS: Windows 10 64bit
      Driver Version: 23.20.15025.1004; 2018-02-19
      Display Device: Samsung SyncMaster BX2431
      Motherboard: MSI H55M-E33 BIOS Version 1.8
      CPU: Intel i7 860
      PSU: EVGA SuperNOVA 750W 80+ Gold
      RAM: 8GB

       

      AMDPM 23-5-2018 122838.csv - Google Drive