AnsweredAssumed Answered

Black screen and "VIDEO_TDR_FAILURE" after installing new mobo and reinstalling Windows 10.

Question asked by ghostbustthat on May 23, 2018

My motherboard recently died, after replacing it yesterday and reinstalling Windows 10 I've had an issue with my GPU. When doing tasks that aren't graphically intense, as simple as windows explorer, I got frequent freezes and a black screen. If the issue occurred too much I got a BSoD error code "VIDEO_TDR_FAILURE." AMD System monitor shows massive spikes to GPU usage when the freezing occurs. The issue was less present with old drivers and not present at all with a spare GPU.


I tried formatting again and the issue worsened. Shortly after Windows 10 loads I get a permanent black screen. Still not present with my spare GPU.


Any help would be greatly appreciated, I'll link the recorded AMD System Monitor.

GPU: MSI R9 390
OS: Windows 10 64bit
Driver Version: 23.20.15025.1004; 2018-02-19
Display Device: Samsung SyncMaster BX2431
Motherboard: MSI H55M-E33 BIOS Version 1.8
CPU: Intel i7 860
PSU: EVGA SuperNOVA 750W 80+ Gold


AMDPM 23-5-2018 122838.csv - Google Drive