Sounds like a OS in need of updates.
** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:
WU must be set to deliver 'optional' updates:
I think this is the last thing to do. I was going by the askwoody thread, only security updates for a while... this may actually work.
Nada. The same thing, "please wait while detecting hardware", then "unknown amd hardware. Only 17.12.1 pass that and shows "your graphics card awaits
I thought it might work when I saw updates for .net and driver kernel mode, but the messages make it seems the problem is elsewhere.
I really hope amd is looking for this. I don't have other card for testing.
After you run WUpdate and reboot, you need to run it again. Keep doing that till you get the above message.
Nothing changed. Updated the machine to the last update, and the same behavior. I tested:
All of them shows "unknown amd hardware" when I try a clean install, or, if I run the installer with 17.12.1 already installed, they uninstall it, reboot, and when run again to actually install, only stop while the progress bar move only a bit and stops too.
I run sfc after this, no error detected. Just installed 17.12.1 again...
Nope, this didn't work too.
I have other partition with w10 ltsb installed as a test, the correspondent version of 18.4.1 worked. I think the problem isn't the driver, it is the installer. If it wasn't, it would show "incompatible OS" or "incompatible GPU".
I'm almost tempted to try the old way, pointing the windows to the new ".inf" location, but considering the way that driver and software driver seems to be entangled now, it would just would make this unstable as hell, and stability is the point.
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We don't have any compatible display drivers for the R9 380 for Windows Server 2008, so this is why you are unable to install them. I'm not sure how you managed to get earlier drivers to work with that OS, so i would suggest either rolling back your driver or using a supported OS as mentioned on the release notes.
Compatible Operating Systems
Radeon Software Adrenalin Edition 18.4.1 is designed to support the following Microsoft® Windows® platforms. Operating System support may vary depending on your specific AMD Radeon product.
- Windows® 10 (32 & 64-bit version)
- Windows 7 (32 & 64-bit version with SP1 or higher)
About earlier drivers: they installed just fine. And in this very same OS installation, ~7yo.
A long time ago the catalyst drivers installed ok, but some versions required entering the OS in MSI files using orca; few iterations later it supported this OS natively again without any hassle, even not making it explicit.
New radeon software were compatible from the start in the same fashion, reason why felt confortable enough to get a new radeon card and a freesync monitor.
When these '18 new drivers didn't work, I thought that it was a serious bug needing to report. The message "unknown AMD hardware" and its behavior, halting not using processor nor disk and with ram usage slowly decreasing, just reinforced for me that it was a real technical issue with the installer only.
(While I know that the compatibililty hardware/OS is well documented in AMD site and there's no arguing with that, I'm still hoping that the next version would get it "fixed", but I know that there is no obligation for AMD to do it.)