3 Replies Latest reply on May 21, 2018 1:48 AM by kingfish

HD 6700M Driver problem

sashokk47 May 20, 2018 11:29 PM

After problems with laptop performance (HP Pavilion dv7, Win7 64-bit ) I decided to reinstall the drivers. The removal was successful,and the reinstall caused the problem. I am trying to install the correct driver again (for my graphics card), but after restarting the laptop, the driver remains in an uninstalled state. Please help me.

Re: HD 6700M Driver problem

kingfish May 20, 2018 11:50 PM (in response to sashokk47)

"HP Pavilion dv7, Win7 64-bit" is not enough info:
INFORMATION REQUIRED WHEN POSTING A QUESTION
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- Re: HD 6700M Driver problem
  
  sashokk47 May 21, 2018 1:39 AM (in response to kingfish)
  
  Card: AMD HD 6700M Series
  Laptop
  System: Windows 7 64bit
  Driver version: Crimson Edition 16.2.1 Beta
  Motherboard: hewlett-packard 3389
  Bios version: hewlett-packard F.1A 20.07.2011
  CPU : Intel core I3-2310M CPU 2.10 GHz
  Power Supply : 120W
  RAM: 6GB
  
  I hope you will help me.
  
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  - Re: HD 6700M Driver problem
    
    kingfish May 21, 2018 1:48 AM (in response to sashokk47)
    
    This is how you select the proper driver: Download Drivers
    
    Choose one of the available drivers > Legacy
    You will also have to install the latest Intel graphics driver > Laptop graphics update...How to
    And your OS must be fully updated:
    ** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:
    
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