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Graphics Cards

yamosch
Journeyman III
‎05-19-2018 06:03 AM

pls help! dual firepro w7100

Since a week now i can't install the Drivers  for my Dell Precision T5810 with dual Firepro W7100. I used the OEM Drivers on the Homepage but same Problem.

Dell diagnostic tool says that i don't have issues with the Hardware.

Since the Win 10 creators update i turned the Pc on and the Screen went green.

First Bluescreen: Stillstandcode: KMODE EXCEPTION NOT HANDLED

Second Blueescreen:Stillstandcode: SYSTEM SERVICE EXCEPTION

After that i made a clean Install of Win 10 and updated the Drivers. But then it stuck again at the Gpu Driver

and the following Bluescreen was VIDEO TDR fAILURE---- atikmpag.sys

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elstaci
MVP
‎05-21-2018 09:24 AM

When I had a bad RAM Memory module I would get those two BSOD error message constantly. Just to rule out bad RAM use MEMTEST86 to check your RAM Modules.

This is the latest AMD Driver for the Firepro W7100 GPU card for Windows 10 x64 : https://support.amd.com/en-us/download/workstation?os=Windows%2010%20-%2064 .

The minimum PSU wattage to run ONE W7100 GPU card is 650 Watts.

These links give some tips on troubleshooting Video TDR Errors: Fix: VIDEO_TDR_FAILURE (ATIKMPAG.SYS) IN WINDOWS 8.1/10 - Appuals.com​ and http://troubleshooter.xyz/wiki/fix-video_tdr_failure-atikmpag-sys/ 

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fsadough
Moderator
Moderator
‎05-22-2018 04:10 AM

  • What are the part numbers of the W7100 boards? Indicated on a green sticker on the board and starts with 102-xxxxxx
  • Which Win 10 build number are you trying to install?
  • What is your DELL system BIOS version?
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