3 Replies Latest reply on May 20, 2018 10:03 AM by stevens22

    Blank When installing AMD Driver


      Hii there,


      I have some problem when i install AMD Graphics Driver on my laptop Yesterday , I just try to find the solutions in this forums , but no one work for my case. I need some help how to solved my problem , it's a laptop. APU. So i just try to install the latest driver or old driver , or any driver that compatible with my graphics card , but it's still blank when installing AMD Graphics Driver. I just try to using Safe Mode to remove the Driver and with DDU application too. Everything is good after uninstalling AMD Driver , But its Microsoft Basic Display Driver , i cant set my brightness on my laptop. My EYES OMG. I just try to upgrade bios too . but nothing . my graphics card is good , everything is detected , the problem is on the drivers or my windows 10 ?


      OS : Windows 10 Pro 64-bit(10.0, Build 17134)

      Manufacturer : Acer

      Item Momdel : Aspire EE5-553G

      Bios: InsydeH2O Version 05.11.23V1.31

      Processor : AMD FX-9800P RADEON R7, 12 COMPUTE CORES 4C+8G (4CPUs), ~2.7GHz

      DUAL Graphics

      Graphics Card : AMD Radeon™R8 M445DX with 2GB Dedicated VRAM

      Memory : 16GB Ram

      DirectX Version: DirectX 12


      I just try to :

      - install win 7 , win 8 , win 10 Pro , win 10 Enterprise , win 10 Home

      -Clean AMD Driver on my PC using DDU Application on Safe Mode

      -Try to install different Driver version.

      -Update bios

      i cant bake or burn my Graphic card , its APU on laptop


      My windows are up to date when i installing AMD Driver

      I need help to installing AMD Driver now... Thanks before