First of all, I have bought an AMD APU and a B350M and confirmed with the motherboard company that my issue currently is that my BIOS version is incompatible with my processor.
So, I have contacted AMD and asked for a bootkit. They responded asking for things like my serial number, invoices, etc. I did not reply for 5 days because I had things from work, so I supplied them with the information 5 days after they had sent me that email.
Have AMD just discarded my service request because they I didn't reply? My service request number is 8200808502. If any AMD support team members see this, will they review the ticket and lend me the bootkit ASAP?
Your bootkit request is in process, I've sent a reply to you confirming this.