AnsweredAssumed Answered

AMD Graphics not getting detected

Question asked by archz2 on May 13, 2018
Latest reply on Jun 11, 2018 by elstaci

I'm running Windows 10 (64 bit) -1803 version on my Lenovo G500 laptop. It has AMD Radeon HD 8570 (2GB) graphics card, Intel integrated HD graphics 4000, i5 processor, 500 GB SATA Hard disk and 8GB DDR3 RAM. I don't play games on my laptop at all and do mostly graphics work that involve software like Adobe InDesign, Illustrator, PHotoshop, AutoCAD and SketchUp.


Earlier, I was running into freeze while installation of Adrenalin Edition 18.4.1 drivers. So I did a clean install of Windows and let the windows update install all the requisite drivers. It installed drivers for both AMD and Intel integrated graphics.


My windows are up to date. In order to further check for update my intel and AMD drivers, I updated these drivers through device manager of windows. Now, in order to force enable AMD graphics driver usage, I right clicked on my desktop wallpaper and clicked AMD radeon settings. I received the message that no AMD graphics drivers are installed.


Name:  amd no driver.png Views: 0 Size:  49.1 KB


Therefore, I used DDU in safe mode to uninstall AMD drivers. Then I rebooted windows in normal mode and installed Adrenalin Edition 18.2.1 . My laptop froze while installation of these drivers. I booted my laptop in safe mode, and did a system restore. Now I’m back to the situation where I’m getting the message “no AMD graphics drivers are installed”.


Should I completely remove intel and AMD drivers, and install Adrenalin Edition 18.2.1? That’s because I don’t want intel graphics drivers at all and want only AMD graphics for all the GPU purposes.

Moreover, should I boot into safe mode and install these drivers or these drivers should only be installed in normally booted windows only?