8 Replies Latest reply on Jun 26, 2018 1:24 AM by adam_

    How to test my ryzen 7 1700 for errors/faults?

    adam_

      EDIT: hi,  it was processor fault, 1 week after replacing CPU everything work fine, thanks everyone for help.

       

      Hi,

       

      How I can testy my ryzen cpu for errors or faults?

       

      I am getting memory errors and fpn list corrupt BSODS. I get them while trying to start windows but It can also happen after  windwos will start

       

      I have motherboard returned from warranty as fixed, I have updated bios. I have tried using different ram sticks and SSD/HDD disks so it is presumably memory controller in CPU. Is there way to test or fix it on my side or should I raise warranty ticket?

       

       

      Describe your system:

      • AMD Graphics Card
        • -
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • 10.0.1.16299.371
      • Display Devices
        • LG 22MT58DF-PZ 1920x1080 @60Hz
        • One line for each display device connected
      • Motherboard + Bios Revision
        • MSI X370 KRAIT GAMING, X370, DDR4, SATA3, USB3.1 gen.2, ATX
        • BIOS: 7A33v1B
      • CPU/APU
        • Ryzen 7 1700
      • Power Supply Unit  Make, Model & Wattage
        • EVGA SuperNOVA 650 G2 650W
      • RAM
        • Corsair Vengeance LPX DDR4, 2x8GB, 3200MHz, CL16


      Graphic card: Nvidia 1080

        • Re: How to test my ryzen 7 1700 for errors/faults?
          black_zion

          Prime95

          2 of 2 people found this helpful
            • Re: How to test my ryzen 7 1700 for errors/faults?
              adam_

              I have tried prime95,

               

              test 1: memory managament error BSOD after like 20 minutes, all CPS were running at 100%
              test 2: after around 20 minutes prime95 crashed

              test 3: after around 20 minutes prime95 crashed

              test 4: after around around 1 hour CPU 1 and 2 stopped working at 100 % and worker 4 process in prime95 also stopped working and created this log, other cpus are still running at 100%

               

               

              [May 13 10:15] Worker starting

              [May 13 10:15] Beginning a continuous self-test on your computer.

              [May 13 10:15] Please read stress.txt. Choose Test/Stop to end this test.

              [May 13 10:15] Test 1, 52000 Lucas-Lehmer iterations of M6225921 using FMA3 FFT length 320K, Pass1=320, Pass2=1K, clm=1.

              [May 13 10:24] Self-test 320K passed!

              [May 13 10:24] Test 1, 3200000 Lucas-Lehmer iterations of M172031 using FMA3 FFT length 8K, Pass1=128, Pass2=64, clm=2.

              [May 13 10:32] Self-test 8K passed!

              [May 13 10:32] Test 1, 44000 Lucas-Lehmer iterations of M7471105 using FMA3 FFT length 384K, Pass1=384, Pass2=1K, clm=1.

              [May 13 10:40] Self-test 384K passed!

              [May 13 10:40] Test 1, 1800000 Lucas-Lehmer iterations of M250519 using FMA3 FFT length 12K, Pass1=256, Pass2=48, clm=1.

              [May 13 10:45] Self-test 12K passed!

              [May 13 10:45] Test 1, 36000 Lucas-Lehmer iterations of M8716289 using FMA3 FFT length 448K, Pass1=448, Pass2=1K, clm=2.

              [May 13 10:53] Self-test 448K passed!

              [May 13 10:53] Test 1, 1400000 Lucas-Lehmer iterations of M339487 using FMA3 FFT length 16K.

              [May 13 10:59] Self-test 16K passed!

              [May 13 10:59] Test 1, 31000 Lucas-Lehmer iterations of M9961473 using FMA3 FFT length 512K, Pass1=512, Pass2=1K, clm=1.

              [May 13 11:06] Self-test 512K passed!

              [May 13 11:06] Test 1, 1100000 Lucas-Lehmer iterations of M420217 using FMA3 FFT length 20K.

              [May 13 11:11] Self-test 20K passed!

              [May 13 11:11] Test 1, 26000 Lucas-Lehmer iterations of M12451841 using FMA3 FFT length 640K, Pass1=640, Pass2=1K, clm=1.

              [May 13 11:19] Self-test 640K passed!

              [May 13 11:19] Test 1, 840000 Lucas-Lehmer iterations of M501041 using FMA3 FFT length 24K, Pass1=384, Pass2=64, clm=2.

              [May 13 11:24] Self-test 24K passed!

              [May 13 11:24] Test 1, 21000 Lucas-Lehmer iterations of M14942209 using FMA3 FFT length 768K, Pass1=768, Pass2=1K, clm=1.

              [May 13 11:31] Self-test 768K passed!

              [May 13 11:31] Test 1, 720000 Lucas-Lehmer iterations of M580673 using FMA3 FFT length 28K, Pass1=448, Pass2=64, clm=2.

              [May 13 11:37] Self-test 28K passed!

              [May 13 11:37] Test 1, 18000 Lucas-Lehmer iterations of M17432577 using FMA3 FFT length 896K, Pass1=896, Pass2=1K, clm=1.

              [May 13 11:44] FATAL ERROR: Final result was 00000000, expected: E7FEF929.

              [May 13 11:44] Hardware failure detected, consult stress.txt file.

              [May 13 11:44] Torture Test completed 13 tests in 1 hour, 29 minutes - 1 errors, 0 warnings.

              [May 13 11:44] Worker stopped.

                • Re: How to test my ryzen 7 1700 for errors/faults?
                  elstaci

                  To eliminate bad RAM Memory modules, download the latest MEMTEST86 and run it. After two passes it should show ZERO errors. If it shows at least one, you may have a bad or failing RAM Memory module.

                   

                  Need to state the MAKE & MODEL of your Motherboard.

                   

                  Do you have the latest BIOS installed?  Do you have the minimum BIOS installed that is compatible with your Ryzen 7 CPU?

                  Latest AMD CHIPSET installed?

                   

                  Is your RAM Memory Modules part number listed under the Motherboard's QVL Compatible Memory list for the Ryzen 7 1700 CPU?

                   

                  If your RAM Memory Modules are not listed in the QVL that can be causing the problem since it is not compatible with the Ryzen 7 CPU.

                   

                  Need to post your computer specs as per AMD Forum rule : INFORMATION REQUIRED WHEN POSTING A QUESTION .

                   

                  What GPU card (Make & Model) do you have installed and MAKE & MODEL of PSU installed.

                   

                  Bad Memory, Weak or failing PSU, Incompatible hardware all can cause BSODs.

                  2 of 2 people found this helpful
                    • Re: How to test my ryzen 7 1700 for errors/faults?
                      adam_

                      Hi,

                       

                      added spec in original post.

                       

                      ram memory is on the QVL list, I have tested pc using different ram and i had the same issue, brother tested ram on his pc without issue. I have run windows buildin ramtest and it showed no issues. I will check memtest86.

                       

                      I have the 2nd  latest bios version.

                       

                      -Weak or failing PSU

                      How to test this? In Bios I can see settings for some fans and voltage and nothing any alerts.

                      When I tried booting windows from SSD it had no problem but would give BSOD after like 5 minutes, on HDD it have BSODS while starting window but I just run Prime95 for 6 hours without PC crash.

                        • Re: How to test my ryzen 7 1700 for errors/faults?
                          elstaci

                          Download OCCT. It is a free diagnostic software that test your CPU/ GPU./ and PSU. Be aware with the PSU Test. It will put maximum load on the PSU. If you have a weak or cheap PSU it may damage it. So when you run the test keep a close eye on the readouts from the PSU while testing it. I have run it on my own Corsair 850 Gold Plus without any problems. If you run it and the computer restarts by itself or shuts down it may indicate a bad or weak PSU. OCCT basically runs both CPU & GPU tests at the same time to put maximum load on the PSU.

                           

                          MEMTEST86 is a free Memory tester and much more thorough than Windows built in tester. Most, if not all Forum Users recommend this software for testing Memory Modules.

                           

                          You might want to update the BIOS since it improve compatibility with M.2 Devices (SSD are connected to this type of motherboard connection). Might be a BIOS Memory configuration problem. I won't be able to advice you there because I am not very knowledgeable about configuring Memory speeds and voltages with BIOS.

                           

                          Is your Corsair RAM Modules part number CMK16GX4M2B3200C16R ver4.31 or CMK8GX4M1D3200C16 ?

                           

                          The first P/N is the only one compatible with the Ryzen 7 1700 CPU.

                           

                          What does the Stress.txt say about the hardware Failure in Prime95?

                           

                          This link about the Prime95 Fatal Hardware error may be useful. It is about a 2 years old but still valid. They give to troubleshooting tips on how to locate the hardware failure. Problem with my prime95 result - mersenneforum.org.

                           

                          Also from AIDA64 (similar to Prime95) about Hardware Failure. Sounds a lot like your problem: Hardware failure (MSI B350 Tomahawk + Ryzen 5 1600) - Benchmarking, system performance - AIDA64 Discussion Forum

                          1 of 1 people found this helpful
                            • Re: How to test my ryzen 7 1700 for errors/faults?
                              adam_

                              Thanks for help. I have tried to run OCCT and on CPU it gave error at 15 second. Started it more times to check if till reappear but it did not.
                              Imgur: The magic of the Internet - album

                              https://ufile.io/ghu6y  - folder in 7zip file

                               

                              I will try to run longer test in OCCT and memory86 tomorrow.

                               

                               

                              I have ram without "R" at the end, - CMK16GX4M2B3200C16

                               

                              My ram is listed here: https://www.amd.com/system/files/2017-06/am4-motherboard-memory-support-list-en_0.pdf
                              But on MSI site there is only model with "R" and "W" at the end: Wsparcie dla X370 KRAIT GAMING | Motherboard - The world leader in motherboard design | MSI Polska

                               

                              Could MEMTEST86 or windows tool not detect issues with ram  but due to incompatibility it would be causing issue anyway?

                               

                              Could the ram incompatibility issue appear after 10 months? Would changing ram to "R" model fix this issue if it is RAM causing it or using incorrect ram for 10 months harm CPU or motherboard?


                              prime95 Stress.txt
                              https://justpaste.it/39nll

                                • Re: How to test my ryzen 7 1700 for errors/faults?
                                  elstaci

                                  OCCT has two CPU Tests. Run both. If both come back with errors again. Open a AMD Warranty Form and have it RMA back to see if the CPU/APU is bad.

                                   

                                  MEMTEST86 doesn't check if the Memory is compatible or not. It just physically checks the RAM Chips installed to make sure that what goes in as Input comes out exactly as Output. The Memory could be incompatible but still check fine with MEMTEST86.

                                   

                                  Did you have a different CPU with the same RAM memory installed 10 months ago,before you purchased the Ryzen 5 1700?  Possible with the old CPU it was compatible but then if you replaced it recently with a the New Ryzen 5 may be a different story.

                                   

                                  I would run both OCCT and PRIME95 and if any errors pop up concerning the CPU, I would open a Ticket with AMD Support via email here : Email Form and send them the results from both OCCT and PRIME95 and see what they say.

                                   

                                  Could still be a BIOS Misconfiguration with the Memory or CPU.

                                   

                                  Open a ticket with MSI and ask them about the RAM MEMORY you have installed and whether there is a major difference if the Module number doesn't end with a "R" or "W". Also about the BSOD's you are having.

                      • Re: How to test my ryzen 7 1700 for errors/faults?
                        adam_

                        hi,  it was processor fault, 1 week after replacing CPU everything work fine, thanks everyone for help.