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My computer becomes unusable if I install the Radeon "utility" :-(

Question asked by pauloc on May 7, 2018
Latest reply on May 8, 2018 by pauloc

I own a Acer laptop - Aspire ES 15 (ES1-520-53B2)https://www.acer.com/ac/en/US/content/support-product/6082;-;Aspire%20ES1-520with a AMD A4-5000 and HD8330 graphics. The system RAM is 4GB.

When I try to install the latest graphic driver  with all the fancy Radeon tool the laptop immediately freezes, but if I let Windows 10 install the driver alone it works great. This happened with all the versions I tried, including the latest (Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.2.1-Feb7). It really sucks, the mouse pointer hiccups every two seconds and nothing works!! After uninstalling all that crap I can´t manually install the driver from C:\AMD\Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.2.1-Feb7\Packages\Drivers\Display !

I have all the Windows graphic options on performance mode (window and mouse pointer shadow, etc).

The only driver that Windows insists in installing is this one (15.201.1101.0):

Capture.JPG

What should I do? Help me please!

 

Message was edited by: Paulo Corceiro

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