AnsweredAssumed Answered

Dual monitor screen flickering? (RX580)

Question asked by comradestalin on May 6, 2018
Latest reply on Mar 25, 2019 by chall2

I have an RX580 nitro+ 8GB and I tried to attach a second "monitor" (really a projector) to watch videos while I use the main monitor to do internet surfing and other computery stuff. The problem is that both the monitor and the projector flicker when I do certain things, like moving the mouse arrow around or minimize/maximize windows, see this video for an example: AMD dual monitor flicker - YouTube     The voice you can hear in the background is from a video playing on the secondary "monitor" (which also flickers when the primary monitor flickers).

 

What I'd like to know is if this is a hardware or a software issue (since my card is still under warranty).

 

P.S. My card is not overclocked (see the attached screenshot for the frequency details).

 

 

PC specs:

OS Windows 10 Pro 64bit  10.0.16299 build 16299

CPU Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz, 3401 Mhz, 4 core, 8 thread

Mainboard ASUSTeK COMPUTER INC Z97 Pro Gamer

BIOS Version American Megatrends Inc. 2107, 11/11/2015

SMBIOS 2.8 - UEFI

GPU - Radeon RX 580 Series

software Radeon - 17.11.1

software Radeon version - Crimson ReLive

memory - 8192 MB - GDDR5

Clock GPU - 1411 MHz

RAM 16,0 GB

PSU Silverstone SX600-G - 600 Watts

 

Primary monitor - LG W2453 1080p

Secondarhy monitor - ABOX projector 800x480p

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