AnsweredAssumed Answered

My laptop does not use the dedicated graphics card.

Question asked by nandobarragán on May 5, 2018
Latest reply on May 8, 2018 by nandobarragán

 

 

 

 

 

 

 

807/5000

 

 

A few days ago I bought a Hp Pavillion 15-CD006LA Notebook with an AMD A12 running at 2.7Ghz with 16GB of RAM and an integrated Radeon R7 and AMD radeon 535DX dedication in GPU, I suspect my computer is not using the GPU that is already performance in games is bad for the characteristics of the laptop, when using and monitoring with programs like GPU-z or MSI afterburner, it shows that the only GPU that is being used for the company and not the dedicated one.

Note: Several HP technicians have already entered into an additional Radeon configuration and have done everything at maximum performance, all controllers have been updated and the problem continues, the computer only uses the integrated computer, a weight that is recognized by the competition even in the device manager.

 

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