10 Replies Latest reply on May 9, 2018 11:23 PM by tang0

    RX 580 8gb flickers on 240hz monitor

    requiem551

      I just bought an Alienware AW2518Hf 240hz monitor

       

      When paired with my AMD RX 580, the monitor will flicker on and off randomly when playing games with the monitor's refresh rate set anywhere above 60hz. It's more of a 'blink' than a flicker, where the screen completely goes black and then turns back on a second later, almost like the signal is being interrupted from the GPU to the monitor.

       

      I've tried almost every fix I can think of. Changing HDMI and Displayport cables, plugging into different ports, turning Freesync on and off, upping the power limit on my GPU, reinstalling drivers, etc...

       

      I changed my GPU to a spare nvidia GTX 1050 I have and lo and behold, it runs games flawlessly at 240hz+ (obviously on lowest settings possible) with this monitor. It's not that the AMD card has trouble pushing the frames, it seems like a compatability issue.

       

      I'm guessing this is a driver issue AMD is having. Can anyone who works at AMD comment on this and let me know if it's a known issue or not?

       

      Thanks for any help.

       

      System specs:
      i5-6600k
      RX 580 8gb
      8gb RAM
      XFX TS 650w Gold power supply
      Windows 10 64-bit

       

       

      Edit:

      After looking more into the issue, it seems like it's a power issue with the AMD card. When set at a refresh rate above 60hz, the AMD card requires more electricity for some reason. In my case, I had to increase the available electricity by +30% in AMD's Wattman software in order to eliminate the screen blinking with this monitor.

       

      I'm not sure if it's an issue with my individual card or a driver issue like I suspect, because I have no other AMD cards to test with. I will note that when the monitor is set to 60hz but the card is not frame limiting itself through vsync or another frame limiter, but still pushing max frames as it would when the monitor is set to 240hz, there is no blink. When the monitor is set back to 240hz with the exact same settings, the blink starts up again. So it seems to me it's an issue with AMD's driver still, and for some reason the card requires more electricity when the monitor is at 240hz for no additional performance gains.

       

      I'll report this to AMD myself, and it would be nice if anyone with the same issue does too. Like I said, it might just be my card, but I kind of doubt it since it performs fine and doesn't need extra electricity when the monitor is at 60hz.

        • Re: RX 580 8gb flickers on 240hz monitor
          pokester

          I do not believe it is an issue with anything but the drivers. If you search the threads this has already be talked about numerous times. Nobody has a workaround unfortunately. The FreeSync seems to work fine from like 45-75 but anything over that, it flickers. On the Vega the consensus is that it doesn't work at all. AMD has said nothing officially that I have seen in these forums addressing these current issues. It was only recently that the lower FreeSync range worked for me again on my RX 580 so it is at least some progress. Unfortunately and I wish it were different, but telling us here about this is just telling your peers not AMD as we are not employees, just the community. Please do let AMD know as the more people that do hopefully it gets fixed quicker: Email Form

          • Re: RX 580 8gb flickers on 240hz monitor
            tang0

            Hi guys,

            I have the same issue with my Alienware AW2518HF 240Hz monitor here. I´ve tested it with different DP and HDMI cables, with and without FreeSync...the result is always the same. It shows a black screen for a second, then it works for a couple of minutes, then black screen again and so on.

            144Hz mode works but not the 240Hz mode. I upgraded from Windows 7 to Windows 10 hoping that might fix it, but it didn´t. Would be nice if there soon will be a solution for it.

             

            System specs:

            Intel Xeon E3-1231 v3 3.40GHz

            8GB Sapphire Radeon RX 470 Nitro+ with Radeon 18.3.4

            16GB RAM

            Windows 10 64-Bit

            • Re: RX 580 8gb flickers on 240hz monitor
              tang0

              Hello. I have the same monitor, but unfortunately have not much experience with the setting of the GPU (Wattman), but my monitor has the problem only in 240Hz mode. Then the picture becomes black for a moment and then normal again. Running the monitor in 144Hz mode works well. Unfortunately my english is not so good to write directly to AMD ... sorry. So I write to you and let you know, that you´re not alone with that!!!

              8GB Sapphire Radeon RX 470 Nitro+ with Radeon 18.3.4

              Best regards

              Thore

                • Re: RX 580 8gb flickers on 240hz monitor
                  requiem551

                  Hi,

                   

                  To access AMD's Wattman software, right click your desktop and open AMD Radeon Settings. From there, click Gaming, then Global Settings, then Global Wattman. Scroll to the bottom (or maximize the window), and at the bottom of that page there is an option under Temperature that says Power Limit (%). Try to increase that to +30% or higher and see if your screen still flickers at 240hz. When you're done playing, turn it back to 0%.

                   

                  If it works for you, you can set individual Wattman profiles for each game that will only activate the additional power consumption when playing those games so you don't manually need to adjust it every time.


                  Let me know how it goes.

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