AnsweredAssumed Answered

Problems with Radeon Hd 5470s on Windows 10

Question asked by fernandof97 on May 3, 2018
Latest reply on May 4, 2018 by fernandof97


Describe your system:

  • AMD Graphics Card

                 -  ATI Mobility Radeon HD 5470 s


                 -  AMD Radeon HD 4250 ( integrated)


  • Desktop or Laptop System
    • Laptop Hp Pavilion Dv6 3077la
  • Operating System
    • Windows 10 Pro 64bit
  • Driver version installed
    • Catalyst Software Suite 15.7.1
  • Motherboard + Bios Revision
    • Bioa Version F.29
    • AMD Phenom II Triple-Core Mobile P820 a 1,8


  • RAM
    • 4GB DDR37



  • Problem

I have a laptop with a Radeon HD 5470 graphics card and I have installed Windows 10 Pro. The problem is that when I install the driver and restart the laptop, I get a message that says that I do not have a driver installed for my card or that it is not the right one . When I bought the laptop it had Windows 7 . But I bought a license for Windows 10 Pro