AnsweredAssumed Answered

Updated drivers and now I can't run games?

Question asked by savvasth on May 1, 2018
Latest reply on May 2, 2018 by kingfish

CPU: AMD A8-7410 APU with AMD Radeon R5 Graphics.

GPU: AMD Radeon R5 M330 2GB

 

I recently downloaded a game (cs go) and I didn't get as many fps as I should so I tried to update my drivers. After I updated them ( I used the one which automatically finds my graphics card ) my laptop was freezing every 2 seconds. I went to device manager and updated AMD Radeon R5 M330. 1.png

 

After installation I got a blue screen and my laptop restarted. When it boot up my laptop didn't freeze as before. Now when I try to open AMD Radeon Settings it doesn't open. Also, when I try to launch CS GO it opens for 1 second and then crushes. I tried to launch another game and I get this message: 2.png

I searched dxdiag and I have DirectX 12 installed on my system...

So why is this happening? How can I solve this?

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