AnsweredAssumed Answered

RX 580 Active DisplayPort Adapters failing after upgrading from 17.4.3

Question asked by khouri on Apr 27, 2018
Latest reply on Jun 5, 2018 by albertenix

Describe your system:

  • Gigabyte AORUS RX 580 4GB
  • Asus M5A97 LE R2.0 Motherboard, Desktop
  • Windows 10 Pro x64 1709
  • Currently 17.4.3
  • Display Devices
    • Active DP Adapter to HDMI BenQ GW2265 #1
    • HDMI to BenQ GW2265 #2
    • DP to DVI-D to Dell 1908FP
    • Active DP Adapter to HDMI Toshiba Regza 40'' TV
  • AMD FX 8370
  • EVGA Supernova 750B 80+Bronze
  • 16GB DDR3 1600Mhz

Describe your issue:

  • Installing any drivers past 17.4.3 resulted in any devices connected with Active Adapters to present a blue screen
  • The displays were receiving input, Windows detects the display and allows for it to be configured
  • Moved devices to different DisplayPorts and issue followed the Active Adapter
  • Rebooting into Safe Mode and Active Adapters function as intended.
  • Replacing with Passive Adapter works as expected.
  • Anything newer than 17.4.3 would not work, currently using 17.4.3 "Crimson" drivers and not the "Adrenalin" drivers