AnsweredAssumed Answered

MSI X370 w/ Ryzen 5 2600 - Not reading CPU

Question asked by brucep21 on Apr 24, 2018
Latest reply on Jul 12, 2018 by shajar

After a lot of research and attempting everything I could find online and what MSI walked me through, I am guessing the x370 board needs a bios update to read it. I have filled out a ticket about the issue and then read more about it and I guess you have request a boot kit through RMA. How long does it normally take for AMD to respond to their tickets? I have both filled out and a expensive box now on my floor completely useless to me besides being a night light from the fans. If you have any suggestions to solve my issue feel free to post. I am at about 6 hours since my ticket was posted (so havent been waiting long) Just curious and frustrated.