1 Reply Latest reply on Apr 19, 2018 9:12 AM by elstaci

    mouse freeze

    cagangang

      pls help me

      ------------------

      System Information

      ------------------

      Time of this report: 4/19/2018, 16:07:01

         Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.180319-1512)

      System Manufacturer: HP

             System Model: HP Notebook

                     BIOS: InsydeH2O Version CCB.03.74.42F.23

                Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics     (4 CPUs), ~1.8GHz

                   Memory: 8192MB RAM

      Available OS Memory: 7130MB RAM

                Page File: 1701MB used, 16118MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.01.7601.17514 32bit Unicode

       

       

      ------------

      DxDiag Notes

      ------------

            Display Tab 1: No problems found.

              Sound Tab 1: No problems found.

                Input Tab: No problems found.

       

       

      --------------------

      DirectX Debug Levels

      --------------------

      Direct3D:    0/4 (retail)

      DirectDraw:  0/4 (retail)

      DirectInput: 0/5 (retail)

      DirectMusic: 0/5 (retail)

      DirectPlay:  0/9 (retail)

      DirectSound: 0/5 (retail)

      DirectShow:  0/6 (retail)

       

       

      ---------------

      Display Devices

      ---------------

                Card name: AMD Radeon(TM) R4 Graphics

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x9851)

                 DAC type: Internal DAC(400MHz)

               Device Key: Enum\PCI\VEN_1002&DEV_9851&SUBSYS_80CC103C&REV_00

           Display Memory: 4095 MB

         Dedicated Memory: 2017 MB

            Shared Memory: 2078 MB

             Current Mode: 1366 x 768 (32 bit) (60Hz)

             Monitor Name: Genel PnP Monitör

            Monitor Model: unknown

               Monitor Id: SDC4E51

              Native Mode: 1366 x 768(p) (60.319Hz)

              Output Type: Internal

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 23.20.15017.3010 (English)

           Driver Version: 23.20.15017.3010

              DDI Version: 11

             Driver Model: WDDM 1.1

        Driver Attributes: Final Retail

         Driver Date/Size: 2/1/2018 03:11:12, 1961272 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B71EE2-DB11-11CF-4E78-659ABBC2DA35}

                Vendor ID: 0x1002

                Device ID: 0x9851

                SubSys ID: 0x80CC103C

              Revision ID: 0x0000

      Driver Strong Name: oem4.inf:ATI.Mfg.NTamd64.6.1.1:ati2mtag_MullinsPA_Mobile:23.20.15017.3010:pci\ven_1002&dev_9851&rev_00

           Rank Of Driver: 00E62000

              Video Accel:

            Deinterlace Caps: n/a

             D3D9 Overlay: Not Supported

                  DXVA-HD: Not Supported

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

       

       

      -------------

      Sound Devices

      -------------

                  Description: Hoparlör/Kulaklık (Realtek High Definition Audio)

      Default Sound Playback: Yes

      Default Voice Playback: Yes

                  Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0282&SUBSYS_103C80CC&REV_1000

              Manufacturer ID: 1

                   Product ID: 100

                         Type: WDM

                  Driver Name: RTKVHD64.sys

               Driver Version: 6.00.0001.8199 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: Yes

                Date and Size: 3/26/2018 21:36:38, 5842912 bytes

                  Other Files:

              Driver Provider: Realtek Semiconductor Corp.

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

       

      ---------------------

      Sound Capture Devices

      ---------------------

      -------------------

      DirectInput Devices

      -------------------

            Device Name: Fare

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

       

            Device Name: Klavye

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

       

            Device Name: 2.4G Wireless Mouse

               Attached: 1

          Controller ID: 0x0

      Vendor/Product ID: 0x3938, 0x1031

              FF Driver: n/a

       

       

      Poll w/ Interrupt: No

       

       

      -----------

      USB Devices

      -----------

      + USB Kök Hub

      | Vendor/Product ID: 0x1022, 0x7808

      | Matching Device ID: usb\root_hub20

      | Service: usbhub

      |

      +-+ Generic USB Hub

      | | Vendor/Product ID: 0x0438, 0x7900

      | | Location: Port_#0001.Hub_#0001

      | | Matching Device ID: usb\class_09

      | | Service: usbhub

      | |

      | +-+ USB Giriş Aygıtı

      | | | Vendor/Product ID: 0x3938, 0x1031

      | | | Location: Port_#0001.Hub_#0004

      | | | Matching Device ID: generic_hid_device

      | | | Service: HidUsb

      | | |

      | | +-+ HID uyumlu aygıt

      | | | | Vendor/Product ID: 0x3938, 0x1031

      | | | | Matching Device ID: hid_device

      | | | |

      | | +-+ HID uyumlu fare

      | | | | Vendor/Product ID: 0x3938, 0x1031

      | | | | Matching Device ID: hid_device_system_mouse

      | | | | Service: mouhid

       

       

      ----------------

      Gameport Devices

      ----------------

       

       

      ------------

      PS/2 Devices

      ------------

      + Standart PS/2 Klavye

      | Matching Device ID: *pnp0303

      | Service: i8042prt

      |

      + Terminal Server Klavye Sürücüsü

      | Matching Device ID: root\rdp_kbd

      | Upper Filters: kbdclass

      | Service: TermDD

      |

      + PS/2 Uyumlu Fare

      | Matching Device ID: *pnp0f13

      | Service: i8042prt

      |

      + Terminal Server Fare Sürücüsü

      | Matching Device ID: root\rdp_mou

      | Upper Filters: mouclass

      | Service: TermDD

       

       

      ------------------------

      Disk & DVD/CD-ROM Drives

      ------------------------

            Drive: C:

      Free Space: 434.7 GB

      Total Space: 476.8 GB

      File System: NTFS

            Model: HGST HTS 545050A7E680 SATA Disk Device

       

       

            Drive: D:

            Model: hp DVDRW  SU208GB SATA CdRom Device

           Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Turkish), , 0 bytes

       

       

      --------------

      System Devices

      --------------

           Name: AMD USB 3.0 Host Controller

      Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_80CC103C&REV_11\3&2411E6FE&2&80

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1585&SUBSYS_00000000&REV_00\3&2411E6FE&2&C5

         Driver: n/a

       

       

           Name: AMD PSP 1.0 Device

      Device ID: PCI\VEN_1022&DEV_1537&SUBSYS_15371022&REV_00\3&2411E6FE&2&40

         Driver: n/a

       

       

           Name: SDA Standart Uyumlu SD Ana Bilgisayar Denetleyici

      Device ID: PCI\VEN_1022&DEV_7813&SUBSYS_80CC103C&REV_01\3&2411E6FE&2&A7

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1584&SUBSYS_00000000&REV_00\3&2411E6FE&2&C4

         Driver: n/a

       

       

           Name: PCI standart PCI - PCI köprüsü

      Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&2&15

         Driver: n/a

       

       

           Name: PCI standart ISA köprüsü

      Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_80CC103C&REV_11\3&2411E6FE&2&A3

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1583&SUBSYS_00000000&REV_00\3&2411E6FE&2&C3

         Driver: n/a

       

       

           Name: PCI standart PCI - PCI köprüsü

      Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&2&14

         Driver: n/a

       

       

           Name: High Definition Audio Denetleyicisi

      Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_80CC103C&REV_02\3&2411E6FE&2&A2

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1582&SUBSYS_00000000&REV_00\3&2411E6FE&2&C2

         Driver: n/a

       

       

           Name: PCI standart PCI - PCI köprüsü

      Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&2&11

         Driver: n/a

       

       

           Name: AMD SMBus

      Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_80CC103C&REV_42\3&2411E6FE&2&A0

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1581&SUBSYS_00000000&REV_00\3&2411E6FE&2&C1

         Driver: n/a

       

       

           Name: AMD Radeon(TM) R4 Graphics

      Device ID: PCI\VEN_1002&DEV_9851&SUBSYS_80CC103C&REV_00\3&2411E6FE&2&08

         Driver: n/a

       

       

           Name: Standard Enhanced PCI to USB Host Controller

      Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_80CC103C&REV_39\3&2411E6FE&2&98

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1580&SUBSYS_00000000&REV_00\3&2411E6FE&2&C0

         Driver: n/a

       

       

           Name: High Definition Audio Denetleyicisi

      Device ID: PCI\VEN_1002&DEV_9840&SUBSYS_80CC103C&REV_00\3&2411E6FE&2&09

         Driver: n/a

       

       

           Name: Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter

      Device ID: PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C&REV_01\4&195C4740&0&0014

         Driver: n/a

       

       

           Name: Standard Enhanced PCI to USB Host Controller

      Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_80CC103C&REV_39\3&2411E6FE&2&90

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_156B&SUBSYS_00000000&REV_00\3&2411E6FE&2&10

         Driver: n/a

       

       

           Name: AMD Radeon (TM) R5 M330

      Device ID: PCI\VEN_1002&DEV_6660&SUBSYS_80CC103C&REV_83\4&1CC9FF58&0&0011

         Driver: n/a

       

       

           Name: Realtek PCIe FE Family Controller

      Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_80CC103C&REV_07\4&2C15F7E5&0&0015

         Driver: n/a

       

       

           Name: AMD SATA Controller

      Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_80CC103C&REV_39\3&2411E6FE&2&88

         Driver: n/a

       

       

           Name: PCI standart ana bilgisayar CPU köprüsü

      Device ID: PCI\VEN_1022&DEV_1566&SUBSYS_80CC103C&REV_00\3&2411E6FE&2&00

         Driver: n/a

       

       

      ------------------

      DirectShow Filters

      ------------------

       

       

      DirectShow Filters:

      WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091

      WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091

      WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091

      MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091

      Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091

      WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091

      WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091

      Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091

      Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091

      DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

      Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709

      WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091

      Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

      AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709

      VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709

      SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

      AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

      MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

      MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709

      SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

      MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

      Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

      SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

      Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

      MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709

      DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

      Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709

      Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091

      ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709

      Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

      MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471

      Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709

      Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709

      VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

      WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091

      VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

      File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

      iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

      iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

      DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471

      Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471

      AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709

      RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

      Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

      WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

      MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

      SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091

      Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091

      MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

      Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

      StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

      Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471

      AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

      AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709

      Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709

      Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285

      StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

      AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

      Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709

      File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709

      File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709

      Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471

      BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

       

       

      WDM Streaming Tee/Splitter Devices:

      T/Alıcıdan-Alıcıya Dönüştürücü,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

       

      Video Compressors:

      WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091

      WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091

      MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091

      DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

      MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

      Radius Cinepak Codec Bileşeni,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

       

       

      Audio Compressors:

      WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091

      WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091

      IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

      PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

      Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

      GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709

      CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

      CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

      MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

       

       

      Audio Capture Sources:

      virtual-audio-capturer,0x00200000,0,1,,

       

       

      PBDA CP Filters:

      PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135

      PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

      PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

       

       

      Midi Renderers:

      Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

      Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

       

       

      WDM Streaming Capture Devices:

      Mic in at front panel (black),0x00200000,1,1,ksproxy.ax,6.01.7601.19091

      Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

      Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

       

      WDM Streaming Rendering Devices:

      Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

       

      BDA Network Providers:

      Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

       

       

      Multi-Instance Capable VBI Codecs:

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

       

       

      BDA Transport Information Renderers:

      BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

       

       

      BDA CP/CA Filters:

      Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135

      Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135

      PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135

      XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

       

       

      WDM Streaming Communication Transforms:

      T/Alıcıdan-Alıcıya Dönüştürücü,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

       

      Audio Renderers:

      Hoparlör/Kulaklık (Realtek High,0x00200000,1,0,quartz.dll,6.06.7601.23709

      Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

      Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709

      DirectSound: Hoparlör/Kulaklık (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709

       

       

      ---------------

      EVR Power Information

      ---------------

      Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

        Quality Flags: 2576

          Enabled:

          Force throttling

          Allow half deinterlace

          Allow scaling

          Decode Power Usage: 100

        Balanced Flags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 50

        PowerFlags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 0

        • Re: mouse freeze
          elstaci

          All that information really doesn't mention the EXACT MAKE & MODEL of your HP Laptop.  It is showing that there is no problems with the driver on the laptop.

           

          Go to HP Support and check to see if there are any new updates to the Laptop BIOS, CHIPSET, and MOUSE drivers. If there are, install those and see if the mouse freezing stops.

           

          I had an old Logitech Wireless Mouse using Setpoint Driver from 2015. After January 2018, I was having intermittent freezing of the Desktop mouse constantly. Ended up purchasing a new mouse with an Updated Logitech Mouse driver from Logitech OPTIONS. No more freezing or lagging.