1 Reply Latest reply on Apr 21, 2018 12:47 AM by pokester

    Freesync doesn't work on Ubuntu, RX 580

    vladiator

      Hello,

       

      I have several problems with my fresh Ubuntu 16.04.4 LTS install. MSI AMD Radeon RX 580 / AOC Gaming G2460PF 24" / AMD Ryzen 7 1800X, Amdgpu-pro drivers.

      FreeSync doesn't work, the first command shows nothing about FreeSync:

      $ DISPLAY=:0 xrandr --prop
      Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
      DisplayPort-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 531mm x 299mm
      EDID: 
      00ffffffffffff0005e36a24c7c60000
      011c0104a5351e783b6435a5544f9e27
      125054bfef00d1c081803168317c4568
      457c6168617c023a801871382d40582c
      4500132b2100001efc7e808870381240
      18203500132b2100001e000000fd0023
      92a0a021010a202020202020000000fc
      003234363047340a20202020202001be
      02031ef14b0103051404131f12021190
      230907078301000065030c001000fe5b
      80a07038354030203500132b2100001e
      866f80a07038404030203500132b2100
      001e011d007251d01e206e285500132b
      2100001eab22a0a050841a3030203600
      132b2100001a7c2e90a0601a1e403020
      3600132b2100001a000000000000004e
      TearFree: on 
      supported: off, on, auto
      dither: off 
      supported: off, on
      audio: auto 
      supported: off, on, auto
      scaling mode: None 
      supported: None, Full, Center, Full aspect
      underscan vborder: 0 
      range: (0, 128)
      underscan hborder: 0 
      range: (0, 128)
      underscan: off 
      supported: off, on, auto
      coherent: 1 
      range: (0, 1)
      link-status: Good 
      supported: Good, Bad
         1920x1080     60.00*+ 144.00   119.98    99.93    50.00    59.94  
         1920x1080i    60.00    50.00    59.94  
         1680x1050     59.88  
         1280x1024     75.02    60.02  
         1440x900      59.90  
         1280x720      60.00    50.00    59.94  
         1024x768     119.93    99.99    75.03    70.07    60.00  
         832x624       74.55  
         800x600      119.93    99.86    72.19    75.00    60.32    56.25  
         720x576       50.00  
         720x480       60.00    59.94  
         640x480      119.80    99.83    75.00    72.81    66.67    60.00    59.94  
         720x400       70.08  
      DisplayPort-1 disconnected (normal left inverted right x axis y axis)
      TearFree: on 
      supported: off, on, auto
      dither: off 
      supported: off, on
      audio: auto 
      supported: off, on, auto
      scaling mode: None 
      supported: None, Full, Center, Full aspect
      underscan vborder: 0 
      range: (0, 128)
      underscan hborder: 0 
      range: (0, 128)
      underscan: off 
      supported: off, on, auto
      coherent: 1 
      range: (0, 1)
      link-status: Good 
      supported: Good, Bad
      $ dpkg -l amdgpu-pro
      Desired=Unknown/Install/Remove/Purge/Hold
      | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
      |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
      ||/ Name                    Version          Architecture     Description
      +++-=======================-================-================-===================================================
      ii  amdgpu-pro              17.40-492261     amd64            Meta package to install amdgpu Pro components.
      $ uname -a
      Linux vlados 4.13.0-38-generic #43~16.04.1-Ubuntu SMP Wed Mar 14 17:48:43 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
      

      Also there is a strong tearing, especially in Chrome when scrolling. This problem has higher priority, but I've also tried this on Kubuntu 18.04 beta, and scrolling in Chrome is much better there comparing with 16.04 so I can use the beta LTS version of Ubuntu, but still some problems exist (e.g. scrolling the askubuntu.com background makes eyes cry), FreeSync doesn't work there either and DOTA2 cannot use the Vulkan driver.

      There are many lines of "Fail to enable freesync mode." in the /var/log/Xorg.0.log.

      What can I do? The hardware is supported (I use a FreeSync compatible monitor via DP with the RX 580 videocard), the operating system is also old and stable. Thank you!

        • Re: Freesync doesn't work on Ubuntu, RX 580
          pokester

          You are far more likely to find answers to your issues in the Ubuntu support forums. Linux distro communities typically support their users best. Someone may answer you here too, just recommend you ask your question there so you don't have to wait long getting an answer. I can tell you that there are many unresolved FreeSync issues on the Windows side too. These forums are not AMD support staff they are users just like you helping each other. If you would like to open a support ticket with AMD you may do that here: Email Form