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Drivers & Software

kmlayolle
Journeyman III

Ayuda. AMD drivers

English:

Hello.

I have an all-in-one Lenovo C-40 (F0B5005CLD) with an AMD A8-4410 APU with Radeon R5 Graphics 2.20GHz processor. I have an issue since i updated my video driver with the AMD crimson app (forgot its name rn). My problem is that my pc's freezing every 3 seconds. I tried to restore my first drivers with the AMD clean up tool, but it left me with no drivers, so I reinstalled the drivers but it was the same issue. It would be fine to have some help. Hope you guys know what i can do. TY

Español:

Hola.

Tengo un pc all-in-one Lenovo C-40 (F0B5005CLD) con un procesador AMD A8-4410 APU with Radeon R5 Graphics 2.20GHz. Mi problema es que actualicé los drivers de video con la app de AMD y ahora la pantalla se freezea aproximadamente cada 3 segundos. Utilicé la herramienta de amd para limpiar los drivers y entré a un juego que me corría a 60 fps antes del incidente, ahora me corre a 2 fps. He vuelto a actualizar los drivers, sin suerte, se sigue freezeando la pantalla. ¿Alguien sabe qué hacer? esto es realmente desesperante. Quizá una pagina donde pueda actualizar drivers por fecha y así no tomar la ultima versión o algo así. Me vendría genial ayuda, gracias.

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7 Replies
benman2785
Big Boss

1. run DDU in safe-mode
2. install drivers provided by your OEM

there is no A8-4410 - only an A8-4500M
and i highly doubt that a A8-4XXX has a R5 Graphics - they should have a HD 8XXX or HD 7XXXG - and both of them are NO GCN-GPUs - so you cant use the current latest driver

so you could try to install

AMD Radeon Software Crimson Edition 16.2.1 Beta for Non GCN Products Release Notes

as latest working driver - but its BETA, and you wont get much support from it

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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You're right, sorry, I  wanted to write A8-7410. Thank you for the answer, I'm gonna try it.

benman2785
Big Boss

A8-6410 is your CPU

R5 is than your GPU - which is actually GCN

1. run DDU in Safe-Mode

2a. install latest driver from AMD for Mobile Graphics

if it doesnt work:

2b, install drivers provided by Lenovo

desktops and all in ones :: lenovo c series all in ones :: lenovo c40 05 all in one Lenovo PC Suppor...

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Anonymous
Not applicable

Hello,

The Lenovo C-40 old a AMD A8-6310 cpu,with an integrated Radeon R4 Beema gpu, corresponding more or less to a HD7470

As suggested before, download and use DDU tool under safe mode to remove the AMD drivers, then download the proper following ones.

You can download here, from the Lenovo support site, the driver for your gpu for win10 64Bit: https://download.lenovo.com/consumer/desktop/u6vdo51us17.exe​ 

For any other operating system, just go on the top left of the page, there is a scrolling menu where you can chose your OS, then check under Dispaly and Video Graphic: https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-c-series-all-in-ones/len...

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??? why you post the same link as me and actually saying the same as me?

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Anonymous
Not applicable

Because of the moderation thing, when i was writing, there was not your 2nd post, when i validated mine to approval, your's get approved i suppose, since there is a link.
So we posted +/- at the same time, more or less. ^^

yeah - i think AMD needs to trust the more active users

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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