13 Replies Latest reply on Apr 17, 2018 11:51 AM by ray_m

    How long does receiving a boot kit approval usually take?

    kevinmg

      If anyone is looking at this forum I will give you a timeline of how my boot kit approval went through. Sunday-Warranty request sent, followed by 2 automated e-mails.   Early Monday Morning-Received a human e-mail asking for legibility images, followed by me sending legibility images.    Early Wednesday Morning-Received a bootkit verification e-mail, followed by a FedEx RMA e-mail that had a return label document. I received my boot kit on Friday of that week, I have yet to come home from work today and flash the bios but I was able to boot the pc and so far everything has worked. Special thanks to ray_m for following up on my requests. Would give AMD 11/10 for customer support!