46 Replies Latest reply on Apr 17, 2018 6:19 AM by elstaci

    My radeon software shows that i m running directx 9 in system options because of which i m not able to play games which have dx10 and 11, like fortnite. Its been 5 days. Can i get some help?


      My drivers are updated (didnt download the optional 18.3.4) and so is my windows, my directx is also updated (which comes with windows as well as visual C++) but radeon software is showing that i m using dx9.
      I clean installed everything from safe mode and i already formatted my whole PC 3 times to fix this and still the problem remains. I m not able to play this game for 5 days now and i love this game but i cant do anything now. Please help . Its not just fortnite, everygame is crashing or giving me blank screen. I tried using Furmark but the benchmark thingy was blank. When the crashes started it used to give me BSOD about Video TDR error, i dont know what it is but i went everywhere in sites to find the fix. I cleaned my drivers using DDU in safe mode and installed the latest 18.2.1 (not optional because it maybe unstable) radeon software. I did 3 reset of my PC, installing everything from scratch, updating everything but now i can only vist websites and watch youtube. I cant play games, i can just watch others play in youtube .