1 Reply Latest reply on Apr 12, 2018 10:15 PM by elstaci

    Problemas con R5 Y (TM) 535DX para jugar League of Legends

    jesush13

      Solicito apoyo para solucionar un problema en el que mis tarjetas graficas se pegan por segundos al estar corriendo el juego de League Of legends, descargue el programa de Driver Autodetect para actualizar o reparar Drivers pero instala los incorrectos.

       

      Si alguien pudiera ayudarme lo agradecería.

       

      especificaciones de computadora

       

      Windows 10 Home Single Lenguage 64 bits.

      HP Pavilion laptop 15-cd0xx    

      Procesador: AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G (4 CPUs) 2.GHz    

      8gb RAM

      DirectX 12

        • Re: Problemas con R5 Y (TM) 535DX para jugar League of Legends
          elstaci

          Need to re-translate your post into English since AMD Forum is a English Only forum. Also need to provide the following information on your computer according to AMD Forum rule: INFORMATION REQUIRED WHEN POSTING A QUESTION .

           

          I use Google Translator on Google Chrome Browser to translate your Post.

           

          The closest Model I could find from HP Support was (Need the EXACT HP LAPTOP MODEL) - PAVILION 15-CD017ur ;HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support . This is one of several HP models that has your APU with AMD 530 Discrete Graphics Card.

           

          IF THIS IS YOUR LAPTOP, you should install the following Drivers from HP Support: Windows 10 x64 .

           

           

          HP just updated the BIOS two days ago - HP NOTEBOOK SYSTEM BIOS UPDATE (AMD PROCESSORS) - F.23 revA - 04/10/2018.

           

          Depending on what HP Laptop model you have you should install the HP AMD HD Graphics Driver  first. - HP AMD HD GRAPHICS DRIVER - 04/21/2017

           

          By updating the AMD Graphics and BIOS, your laptop should work better. I highly recommend installing the HP AMD Graphics Drivers first before installing the AMD generic LAPTOP DRIVERs.

           

          In case you want to install AMD Laptop Driver go to here: APU . This driver is good for Windows 7 & 10 Only.

           

          Here how to install AMD drivers on your Laptop from AMD Forum: Laptop graphics update...How to

          How to make your Laptop Switchable : Configuring Laptop Switchable Graphics on a Windows® Based System.

           

          Try this basic method of uninstalling and reinstalling AMD Drivers.

           

          First download the correct Full AMD driver set from AMD Support for your computer

          Make sure your Windows Operating System (10/8.1/8.0/7) is fully updated via Windows Update (including Optionals).

           

          Disconnect the Internet from your computer to prevent it from installing a different GPU Driver than the one you are installing.

           

          Use Windows Control Panel -Uninstall Feature to uninstall all AMD Drivers and software. Then use DDU (Display Driver Uninstaller) in safe mode to completely eliminate all traces of the old AMD drivers and software related to the GPU.

           

          Delete C:\AMD Folder. This prevents New and Old AMD driver files from installing and corrupting the installation process.

           

          After rebooting from DDU, Reinstall the new AMD Full set of drivers. If it installed correctly, again delete C:\AMD folder to save Hard Disk space and reconnect to the Internet