Same problem here. DDU freeze/amd drivers freeze system during installation. Installing latest driver.
Tried installing older driver dame issue. System freeze when installer try to detect GPU.
The only driver i van install are 16.7.3.
GC is RX 480 8gb
OS : windows 10 64
MB : P8H61 pro rev b3
CPU : I5 2500
Pw : antec 520
RAM : 8gb
CPU: R5 1600
MB: MSI B350 Gaming Pro Carbon
PSU: Corsair RM650X
RAM: 16GB G.Skill Trident Z 3600MHz CL16
SSD: Samsung 960 Evo 256GB
Win 10 64bit
GPU: RX570 from XFX
Bios is the one with support for Raven Ridge.
Monitor - Philips 276E7QDSW.
Should be everything.
Thanks that is more helpful.
I believe I found your problem. You have Windows Update "Disabled". For the latest AMD Drivers to work, Windows needs to be fully updated via Windows Update. You can disabled Windows updating Drivers but not the Recommended or Optional ones.
After updating Windows try this basic way to install the AMD drivers:
Try this basic method of uninstalling and reinstalling AMD Drivers.
First download the correct Full AMD driver set from AMD Support for your computer
Make sure your Windows Operating System (10/8.1/8.0/7) is fully updated via Windows Update (including Optionals).
Disconnect the Internet from your computer to prevent it from installing a different GPU Driver than the one you are installing.
Use Windows Control Panel -Uninstall Feature to uninstall all AMD Drivers and software. Then use DDU (Display Driver Uninstaller) in safe mode to completely eliminate all traces of the old AMD drivers and software related to the GPU.
Delete C:\AMD Folder. This prevents New and Old AMD driver files from installing and corrupting the installation process.
After rebooting from DDU, Reinstall the new AMD Full set of drivers. If it installed correctly, again delete C:\AMD folder to save Hard Disk space and reconnect to the Internet
If your computer continues to freeze while updating than you need to check your RAM Memory for failure.
To eliminate RAM Memory failure, Run MEMTEST86 and see what it shows. After at least one pass it should show ZERO "O" errors. If it shows at least one error you may have a bad RAM module.
Also run SFC /scannow in elevated Command Prompt or Powershell to make sure your Windows is not corrupted or missing any files.
Also your MSI Motherboard has a couple of important new updates : Support For B350 GAMING PRO CARBON | Motherboard - The world leader in motherboard design | MSI Global .
BIOS - 7B00v1B - 03/20/2018
AMD CHIPSET DRIVER - 03/28/2018
Updating these two files may help the AMD Drivers to install and work correctly besides updating Windows with the latest Updates.
Thanks for the reply.
I disabled updates just for the uninstall/install process - otherwise I´ve got Windows fully updated.
I´ve installed the newest BIOS and tried to uninstall drivers - at first it was ok, drivers successfully uninstalled, no freeze. So I rebooted into safe mode, started DDU, but when DDU completed, freeze. Hard reset, tried to install new drivers - freeze. Maybe DDU is causing the problem? I´ve got the newest version.
Memtest86 - 4 passes without error.
SFC /scannow didn´t found error/problem.
When your laptop freezes or crashes in Safe mode there is something definitely wrong with your laptop.
Found this Website on how to troubleshoot Freezing/Crashing during Safe mode: http://troubleshooter.xyz/wiki/fix-computer-crashes-in-safe-mode/
I registered just to let you know that I have the same problem, with the same Mainboard.
As a workaround I updated my chipset drivers manually via control panel, pointing the file requester to C:\AMD\AMD-Chipset-Drivers\Packages\Drivers\SBDrv