5 Replies Latest reply on Apr 11, 2018 4:37 PM by elstaci

    Ryzen 2400G + RX Vega 64 (Vega 11 Code 43 on Device Manager)

    brunoalvesdefaria

      I'm using a setup with Ryzen 2400G and RX Vega 64.


      I installed all the drivers and the GPU is working fine, but I'm seeing a Code 43 warning on Vega 11 (from 2400G).

       

      Is that warning normal with this combination or I'm missing something?

        • Re: Ryzen 2400G + RX Vega 64 (Vega 11 Code 43 on Device Manager)
          elstaci

          Without any knowledge of your computer setup. This is the latest APU Driver for the Ryzen 2400g DESKTOP APU with Windows 10 x64 installed.:

          Radeon Software for Ryzen™ Desktop Processors with Radeon™ Vega Graphics Release Notes

            • Re: Ryzen 2400G + RX Vega 64 (Vega 11 Code 43 on Device Manager)
              brunoalvesdefaria

              This is the only one I managed to install but it seems to be buggy.

               

              When I open Radeon Settings it says that there's an update available (18.2.1) and when I try to install it, the software asks me if I want to close the Radeon Settings and start the Installer and when I confirm it doesn't close Radeon Settings and displays a loading spinner that  sometimes vanishes after a while and sometimes not (need to be finished from task manager).

                • Re: Ryzen 2400G + RX Vega 64 (Vega 11 Code 43 on Device Manager)
                  elstaci

                  When you install the latest APU driver. Be sure to delete C:\AMD Chipset or something similar. Also be sure your Windows is totally updated via Windows Update.

                   

                  The latest for the Vega64 Driver is 18.2.1. You can download it from here: Desktop . Under  "Optional Downloads" it has a newer APU Chipset download:

                   

                  Optional Downloads

                   

                  NAMEFILE SIZEREVISION NUMBERRELEASE DATEDOWNLOAD LINK
                  AMD Chipset Drivers67 MB18.10.b3/12/2018*DOWNLOAD
                  Description:
                  Supports Windows® 7/10 for

                   

                                             7th-Gen AMD A-Series Processors
                                             AMD Ryzen™ Desktop Processor

                                             AMD X370 Chipset

                                             AMD B350 Chipset

                                             AMD A320 Chipset
                                Windows® 10 only for

                                             AMD Ryzen™ Threadripper™ Processor

                                             AMD Ryzen™ Desktop Processor with Radeon™ Vega Graphics
                                             AMD X399 Chipset

                   

                  Package Includes:

                                           AMD Chipset Drivers

                                           AMD Ryzen™ Balanced Power Plan

                    • Re: Ryzen 2400G + RX Vega 64 (Vega 11 Code 43 on Device Manager)
                      brunoalvesdefaria

                      Even when I install the AMD Chipset Drivers, the RX Vega 11 Graphics displays Code 43 on its status.

                      Device Manager.png

                      When I open the Radeon Settings I see this:
                      Radeon Settings.png
                      And when I try to update from here I'm having the issue I mentioned before (loading spinner for ever).

                      When I try to install the recommended Radeon Software (18.2.1) I see this screen:

                      Recommended.png
                      The message says: "Unable to locate drivers for your system.". It happens regardless I delete C:\AMD folder.
                      I tried to install the most recent drivers twice with a clean Windows 10 installation and I had the same issues.
                      The WHQL version is the only one that worked but Ryzen's graphics units are not working due to the code 43 issue.
                      I really don't know if these units should work with a Vega 64 card installed because I'm not sure if the APU Vega cores can communicate with the GPU ones.