AnsweredAssumed Answered

I never had ATI fail me, until now. BSOD 3B

Question asked by vidvex on Apr 6, 2018
Latest reply on Apr 15, 2018 by vidvex

Good Day AMD Team,


I have been troubleshooting this issue for over a week now. I'm not having much luck. I don't know where to go from here.


Started to get these BSOD after a game update for World of Tanks in late March (I might of updated my video drivers after this, I don't remember). Most of the BSOD were error 3B System_service_exception. This happens after 10 mins running the game. Even if I'm in game garage I get the same result. I sometimes get some w/o the game being launched now.

Game: World of Tanks v1.0.0.2 (latest)

Res: HD 1920 x 1080

Settings: Minimum Grafx (lowest possible) Windowed & Fullscreen


Things I have done:
Ran memtest, found 1 bad stick. (Ran it for each stick and each ram slot 19 passes)
Reinstalled World of Tanks game 20GB
Installed latest AMD drivers (using auto detect my driver)
Installed legacy AMD driver w/ vid card model
Installed Manufacture Video driver (Sapphire)
(Used AMD uninstall/cleanup utility between each vid driver)
Test PSU OK with physical tester
Updated mobo BIOS to latest v6.00PG
Ran CPU stress test (prime95) 2hrs
Ran GPU stress test (Fur mark) 2hrs

Ran both stress tests at same time for 2hrs


I use 2 monitoring tools to keep an eye on my CPU and GPU temp / load.
CPU: Idle 23C / Gaming 33C / Stress 47C
Vid card: Idle 38C / Gaming 55C / Stress 73C




System specs:

OS: Win 7 64x
Vid card: Sapphire Radeon HD 6850 1GB

Driver Version: 15.200.1062.1004

Monitor: ViewSonic VX2250wm-LED

Resolution: HD 1920 x 1080 @60Hz via DVI cable
CPU: AMD Phenom II X6 1055T Thuban 6-Core
Mobo: Gigabyte GA-880GA-UD3H BIOS v6.00PG
Ram: Corsair DDR3 6GB (Now after one stick removed)
SSD: Samsung Evo 840 120GB

PSU: Nmedia 600W
Case: Antec Three Hundred Two (Fans Filtered)
Fans: 4x 120mm, 2x 140mm


Mini dumps and other info will be attached

Any help/ advice would be very much appreciated. It has been a long week.
Thanks in advance.