1 Reply Latest reply on Apr 9, 2018 10:06 AM by kingfish

    Dell Inspiron 15 5576 RX560 driver TDR Delay Crash Report

    me262schwalbe1

      Computer name: DESKTOP-ENP7QRA
      Windows version: Windows 10 , 10.0, build: 16299
      Windows dir: C:\WINDOWS
      Hardware: Inspiron 5576, Dell Inc., 0JW8XC
      CPU: AuthenticAMD AMD FX-9830P RADEON R7, 12 COMPUTE CORES 4C+8G AMD586, level: 21
      4 logical processors, active mask: 15
      RAM: 7999471616 bytes total


       


      Crash Dump Analysis


       

      Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

      Crash dump directories:

      C:\WINDOWS

      C:\WINDOWS\Minidump

       

      On Sat 4/7/2018 6:08:45 PM your computer crashed or a problem was reported
      crash dump file: C:\WINDOWS\Minidump\040718-9921-01.dmp
      This was probably caused by the following module: atikmpag.sys (0xFFFFF80A8073F7E8)
      Bugcheck code: 0x116 (0xFFFFE18315256010, 0xFFFFF80A8073F7E8, 0xFFFFFFFFC0000001, 0x3)
      Error: VIDEO_TDR_ERROR
      file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0323831.inf_amd64_1212be4b9fe2386c\atikmpag.sys
      product: AMD driver
      company: Advanced Micro Devices, Inc.
      description: AMD multi-vendor Miniport Driver
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
      Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR


       

       


      Conclusion


       

      One crash dump has been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers: