3 Replies Latest reply on May 7, 2018 9:52 AM by sunshine.c!d

    Ruzen 2400g getting video tdr failure: atikmpag.sys at stock speeds

    kostas7

      mb : asus b350 strix

      cpu: ryzen 2400g

      memory: corsair 2x4gb 3000mhz

      psu: corsair cx550m

      latest bios updated

      latest win 10 updates done

      latest chipset update done

      latest driver been installed

      keep jetting video tdr failure: atikmpag.sys ever at underclocked cpu/igpu

      Have installed fresh win10 pro 2 time already

       

        • Re: Ruzen 2400g getting video tdr failure: atikmpag.sys at stock speeds
          gkal

          MB - MSI B350 PRO-VDH
          CPU - Ryzen 5 - 2400G

          Memory : F4-3200C16-4GVK (2x4GB)

          PSU : EVGA 430W 80plus

          SSD : Sandisk 480GB PLUS

          Latest BIOS

          Windows 10 64bit - 1709

          Latest Drivers from MSI (tested with AMD latest drivers also)

          Completely remove drivers with Guru3d DDU tool in safe mode and reinstall.

          Tested with one memory stick and interchange them, tested with bios default memory frequency and ALL xmp profile combinations.
          System crashes running GPU-Z (Video TDR Failure)

          System is very unstable with mozilla ESR version and unstable with mozilla 59. Random crashes in Thunderbird. When running Burnintest (passmark) 3d test gives and error (cannot find star.... .dds, or Critical Proces died and BSOD). When running just the 3d test it works flawlessly. Valley 3D in any configuration runs OK.

          I disconnect the system and store it because i don't have time for other experiments.

           

          Thoughts

          I am very sad that i have tried AMD for another time and i am feeling like a 52 year old guinea pig.

          I have an AMD A8-7600 with Asus A88XM which runs like a charm and my old VERY VERY stable E8400 Intel which run for almost 10 years with an MSI MB

          PLEASE FIX THE PROBLEM AMD. Don't drop the milk now that you have a chance to get a lead.

          • Re: Ruzen 2400g getting video tdr failure: atikmpag.sys at stock speeds
            sunshine.c!d

            Just wanted to throw in my experience with this.

             

            I saw some positive results when I ran the application in "Administrator Mode."

             

            Better when I selected 8bit (adjusted from 10bit) color in Radeon Settings.

             

            Even better when I selected 4:2:2 in HDMI output.

             

            Hope this helps someone!