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the auto-detection software is stuck on "waiting hardware detection" when i try to update my rx580 drivers on windows 10

Question asked by ichef95 on Apr 2, 2018
Latest reply on Apr 2, 2018 by pokester

i recently switched from a r9 390 to a rx580. i uninstalled the previous driver, and had to install windows driver to detect the new graphic. Now, when i try to update the drivers with the amd auto-detection tool or with the specific driver installer, both software stuck on the hardware detection window and i am unable to complete the drivers update